What is the most common complaint against Ad Astra Recovery Services Inc?

The most common issue consumers report about Ad Astra Recovery Services Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,557 complaints filed with the CFPB.

Are complaints against Ad Astra Recovery Services Inc increasing or decreasing?

Complaints against Ad Astra Recovery Services Inc are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Ad Astra Recovery Services Inc's reputation grade?

Ad Astra Recovery Services Inc has a reputation grade of D (score: 50.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Ad Astra Recovery Services Inc respond to consumer complaints?

Ad Astra Recovery Services Inc has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 30% of cases.

In how many states does Ad Astra Recovery Services Inc operate?

Ad Astra Recovery Services Inc has received CFPB complaints from consumers in 41 states, with the most complaints from Texas (665 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Ad Astra Recovery Services Inc - Debt Collector Complaint Profile

CFPB complaint profile across 41 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

536
Written notification about debt

333
Cont'd attempts collect debt not owed

220
Disclosure verification of debt

142
False statements or representation

97
Took or threatened to take negative or legal action

87

Data updated September 2026

CFPB complaint disposition

CCDB record ad-astra-recovery-services-inc Ad Astra Recovery Services Inc

Grade D · 1,557 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #117 · compose #4136

VOL 1,557
GRADE D
12MO 0
STATES 41
TIMELY 100%
DISPUTE 30%
ISSUE Attempts to collect debt n…
RANK #117
COMPOSE #4,136

Volume peers

Nearest volume peer: Expert Global Solutions, Inc. (1,548 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Ad Astra Recovery Services Inc's 1,557 CFPB complaints sit next to Expert Global Solutions, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

42.7% of Ad Astra Recovery Services Inc's CFPB filings land in Texas

High volume does not equal a clean composite: Ad Astra Recovery Services Inc is volume #117 but composite #4,136, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 42.7%; 665 of 1,557 filings · 41 states touched
Seasonal peak: 2025-08 10.4%; 8–15% band · 11 filings
Divergent corpus ranks: #117 volume; #4,136 composite; Cleanest-composite ladder is 4,019 places worse than volume

How does Ad Astra Recovery Services Inc compare to its peers?

How does Ad Astra Recovery Services Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Ad Astra Recovery Serv… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

30%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	536
Written notification about debt	333
Cont'd attempts collect debt not owed	220
Disclosure verification of debt	142
False statements or representation	97
Took or threatened to take negative or legal action	87
Communication tactics	82
Taking/threatening an illegal action	23
Improper contact or sharing of info	19
Threatened to contact someone or share information improperly	18

Where do complaints against Ad Astra Recovery Services Inc come from?

Ad Astra Recovery Services Inc's own per-state count, not a national baseline.

Texas

665
California

332
Nevada

60
Louisiana

57
Tennessee

52
Missouri

46
Alabama

39
Arizona

35

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Ad Astra Recovery Services Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,557.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Ad Astra Recovery Services Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.