What is the most common complaint against CNG Financial Corporation?

The most common issue consumers report about CNG Financial Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,358 complaints filed with the CFPB.

Are complaints against CNG Financial Corporation increasing or decreasing?

Complaints against CNG Financial Corporation have been stable. The company received 263 complaints in the last 12 months.

What is CNG Financial Corporation's reputation grade?

CNG Financial Corporation has a reputation grade of D (score: 54.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CNG Financial Corporation respond to consumer complaints?

CNG Financial Corporation has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does CNG Financial Corporation operate?

CNG Financial Corporation has received CFPB complaints from consumers in 50 states, with the most complaints from California (257 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CNG Financial Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 50 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

342
Took or threatened to take negative or legal action

252
Communication tactics

241
Taking/threatening an illegal action

147
False statements or representation

97
Improper contact or sharing of info

84

Data updated September 2026

CFPB complaint disposition

CCDB record cng-financial-corporation CNG Financial Corporation

Grade D · 1,358 CFPB filings · 96% timely · lead issue: Attempts to collect debt not owed · vol #126 · compose #3506

VOL 1,358
GRADE D
12MO 263
STATES 50
TIMELY 96%
DISPUTE 10%
ISSUE Attempts to collect debt n…
RANK #126
COMPOSE #3,506

Volume peers

Nearest volume peer: Continental Services Group, Inc. d/b/a ConServe (1,344 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CNG Financial Corporation's 1,358 CFPB complaints sit next to Continental Services Group, Inc. d/b/a ConServe on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

California is the plurality state for CNG Financial Corporation (18.9%)

Volume rank #126 and composite rank #3,506 diverge by 3,380 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 18.9%; Mid-band (15–30%) · 50 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2025-11 at 7.7% (90 filings)
Divergent corpus ranks: #126 volume; #3,506 composite; Cleanest-composite ladder is 3,380 places worse than volume

How does CNG Financial Corporation compare to its peers?

How does CNG FINANCIAL CORPORATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CNG FINANCIAL CORPORAT… National average

Complaints (last 12 mo)lower is better

263

375

268

Timely-response ratehigher is better

96%

100%

91%

Consumer-dispute ratelower is better

10%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	342
Took or threatened to take negative or legal action	252
Communication tactics	241
Taking/threatening an illegal action	147
False statements or representation	97
Improper contact or sharing of info	84
Cont'd attempts collect debt not owed	72
Written notification about debt	55
Threatened to contact someone or share information improperly	41
Disclosure verification of debt	24

Where do complaints against CNG Financial Corporation come from?

CNG Financial Corporation's own per-state count, not a national baseline.

California

257
Texas

174
South Carolina

161
Ohio

103
Michigan

62
Arizona

49
Alabama

47
Florida

47

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CNG Financial Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,358.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 95.78606158833063%.

4 peers

Know your rights before responding to CNG Financial Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.