This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 645 complaints

Regional Management Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 34 states, reputation grade D.

Complaints by issue type

What consumers report about Regional Management Corporation

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record regional-management-corporation Regional Management Corporation

Grade D · 645 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #217 · compose #97

  • VOL 645
  • GRADE D
  • 12MO 191
  • STATES 34
  • TIMELY 98%
  • DISPUTE 12%
  • ISSUE Attempts to collect debt n…
  • RANK #217
  • COMPOSE #97

Volume peers

Nearest volume peer: Professional Finance Company, Inc. (646 complaints)

Hovg, LLCHovg, LLC642Harvard Collections, LLCHarvard Collections, LLC644Regional Management Corporation (this)Regional Management Corporat…645Professional Finance Company, Inc.Professional Finance Company…646Ecmc Group, Inc.Ecmc Group, Inc.648
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Regional Management Corporation's 645 CFPB complaints sit next to Professional Finance Company, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 645 complaints break down

Every complaint issue type on record for Regional Management Corporation, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
55.7/100
Regional Management Corporation

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
645
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
12%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

33.0% of Regional Management Corporation's CFPB filings land in Texas

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Texas 33.0%
213 of 645 filings · 34 states touched
Spike month
2025-06 50.0%
2 filings that month · spiky (≥15% of series)
Corpus ranks
#217 volume
#97 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Regional Management Corporation compare to its peers?

How does Regional Management Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Regional Management Corporation National average
Complaints (last 12 mo)lower is better
191
67
268
Timely-response ratehigher is better
98%
98%
91%
Consumer-dispute ratelower is better
12%
19%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Regional Management Corporation a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 10%15%20%25%30% Timely response rate (%) Dispute rate (%) Regional Management Corporation vs. 10 similar-volume peers, by response speed and dispute rate Regional Management CorporationProfessional Finance Company, Inc.Harvard Collections, LLCECMC GROUP, INC.HOVG, LLCNorthstar Location Services, LLCFIFTH THIRD FINANCIAL CORPORATIONReliant Capital Solutions, LLCAMCOL Systems, Inc.Capital Management Services, LPGrant & Weber
Source: CFPB Consumer Complaint Database

Regional Management Corporation's complaint volume in context

Regional Management Corporation vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

645 Top 4% higher than 96% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Regional Management Corporation 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2021-03 2025-08

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
218
Communication tactics
140
Took or threatened to take negative or legal action
111
Written notification about debt
44
False statements or representation
41
Threatened to contact someone or share information improperly
36
Improper contact or sharing of info
17
Disclosure verification of debt
15
Cont'd attempts collect debt not owed
12
Electronic communications
7

Where do complaints against Regional Management Corporation come from?

Regional Management Corporation's own per-state count, not a national baseline.

Top states by complaints against Regional Management Corporation

Across 34 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Regional Management Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 645.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.94520547945206%.

4 peers

Know your rights before responding to Regional Management Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.