This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 511 complaints

Focus Holding Company - Debt Collector Complaint Profile

CFPB complaint profile across 45 states, reputation grade D.

Complaints by issue type

What consumers report about Focus Holding Company

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record focus-holding-company Focus Holding Company

Grade D · 511 CFPB filings · 85% timely · lead issue: Cont'd attempts collect debt not owed · vol #267 · compose #370

  • VOL 511
  • GRADE D
  • 12MO 0
  • STATES 45
  • TIMELY 85%
  • DISPUTE 10%
  • ISSUE Cont'd attempts collect de…
  • RANK #267
  • COMPOSE #370

Volume peers

Nearest volume peer: Nationwide Recovery Systems, Ltd (510 complaints)

FC HoldCo LLCFC HoldCo LLC506Nationwide Recovery Systems, LtdNationwide Recovery Systems,…510Focus Holding Company (this)Focus Holding Company (this)511Asset Recovery Solutions, LLCAsset Recovery Solutions, LLC515Mandarich Law Group, LLPMandarich Law Group, LLP515
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Focus Holding Company's 511 CFPB complaints sit next to Nationwide Recovery Systems, Ltd on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 511 complaints break down

Every complaint issue type on record for Focus Holding Company, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
50.9/100
Focus Holding Company

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
511
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
85%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
10%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

California is the plurality state for Focus Holding Company (15.5%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
California 15.5%
Mid-band (15–30%) · 45 states with ≥1 filing
Seasonal peak
2025-01 10.1%
8–15% band · 11 filings
Corpus ranks
#267 volume
#370 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Focus Holding Company compare to its peers?

How does Focus Holding Company compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Focus Holding Company National average
Complaints (last 12 mo)lower is better
0
4
268
Timely-response ratehigher is better
85%
93%
91%
Consumer-dispute ratelower is better
10%
6%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Focus Holding Company a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Focus Holding Company vs. 10 similar-volume peers, by response speed and dispute rate Focus Holding CompanyNationwide Recovery Systems, LtdMandarich Law Group, LLPAsset Recovery Solutions, LLCFC HoldCo LLCCreditors Bureau AssociatesJim Bottin Enterprises, IncFORD MOTOR CREDIT CO.First Data CorporationPrince Parker & AssociatesSLM CORPORATION
Source: CFPB Consumer Complaint Database

Focus Holding Company's complaint volume in context

Focus Holding Company vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

511 Top 5% higher than 95% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Focus Holding Company 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-02 2026-03

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
268
Communication tactics
92
Disclosure verification of debt
52
Attempts to collect debt not owed
37
False statements or representation
24
Written notification about debt
19
Improper contact or sharing of info
16
Took or threatened to take negative or legal action
1
Threatened to contact someone or share information improperly
1
Taking/threatening an illegal action
1

Where do complaints against Focus Holding Company come from?

Focus Holding Company's own per-state count, not a national baseline.

Top states by complaints against Focus Holding Company

Across 45 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Focus Holding Company: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 511.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 84.73581213307241%.

4 peers

Know your rights before responding to Focus Holding Company: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.