State complaint profile

Debt collection complaints in Massachusetts

13,646 CFPB complaints filed against 924 debt collectors active in Massachusetts.

Complaints
13,646
Collectors
924
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Massachusetts at a glance

Massachusetts consumers have filed 13,646 CFPB debt-collection complaints against 924 collectors.

13,646
CFPB complaints filed
924
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Massachusetts

Massachusetts filings are dispersed: the top three collectors hold only 0% of 13,646 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Massachusetts residents in this extract is Portfolio Recovery Associates, LLC (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 14

Sorted by most complaints

DRS Financial LLC

C
1 total complaints ↓ falling

Dynamic Recovery Services, Inc.

F
1 total complaints ↓ falling

Data Search NY, Inc.

F
1 total complaints ↓ falling

DataMax Corporation

F
1 total complaints ↓ falling

Debt Co LLC

D
1 total complaints ↑ rising

Debt Solutions LLC

F
1 total complaints → stable

Delta Management Group, Inc.

B
1 total complaints ↓ falling

Digital Media Solutions, LLC

B
1 total complaints ↓ falling

Doonan, Graves & Longoria

C
1 total complaints ↑ rising

Dovenmuehle Mortgage, Inc.

C
1 total complaints ↓ falling

Driveway Finance Corporation

D
1 total complaints ↑ rising

E*Trade Bank

B
1 total complaints ↓ falling

EGL US, LLC

F
1 total complaints ↑ rising

Eastern Shore Judgment Recovery

1 total complaints ↑ rising

Edward F Bukaty III

B
1 total complaints ↓ falling

Elly, LLC

B
1 total complaints ↓ falling

Emerald Canyon Capital, LLC

C
1 total complaints ↓ falling

Endpoint Resolution Services (ERS)

B
1 total complaints ↓ falling

Equinox Financial Management Solutions, Inc.

B
1 total complaints ↓ falling

Erin Capital Management, LLC

D
1 total complaints ↓ falling

Essential Retrieval Group

F
1 total complaints ↓ falling

Estate Information Services, LLC

C
1 total complaints ↓ falling

Fidelis Recovery Management, LLC

C
1 total complaints ↓ falling

First Financial Services, Inc.

F
1 total complaints ↓ falling

First Portfolio Servicing Inc

F
1 total complaints ↑ rising

FMS Inc.

C
1 total complaints ↓ falling

Ford Motor Credit Co.

D
1 total complaints → stable

FactorTrust, Inc.

B
1 total complaints ↓ falling

Federal Adjustment Bureau, Inc.

D
1 total complaints → stable

Federated Capital Corporation

C
1 total complaints ↓ falling

FinCo Services Inc DBA Current

D
1 total complaints ↑ rising

Finance System of Richmond, Inc.

C
1 total complaints ↑ rising

Financial Corporation of America

D
1 total complaints ↓ falling

First Federal Credit Control, Inc.

D
1 total complaints ↓ falling

First Help Financial, LLC

B
1 total complaints ↑ rising

Fitzgerald Goldman & Associates, Inc.

F
1 total complaints ↓ falling

Franklin Collection Service, Inc.

D
1 total complaints ↓ falling

Franklin Credit Management Corporation

B
1 total complaints ↓ falling

Freedom Mortgage Company

B
1 total complaints → stable

Frost-Arnett Company

D
1 total complaints ↓ falling

Future Judgement Solutions

F
1 total complaints ↑ rising

GLA Collection Company, Inc.

D
1 total complaints ↓ falling

GMA Investments, LLC

F
1 total complaints ↓ falling

Gatestone & Co. International Inc.

D
1 total complaints ↓ falling

Genuine Debt Solutions, LLC.

D
1 total complaints ↓ falling

Gitsit Solutions, LLC.

B
1 total complaints ↓ falling

Global Asset Management Group, Inc.

F
1 total complaints ↓ falling

Global United Arbitration LLC

C
1 total complaints ↓ falling

Grand Canyon Title, Agency, Inc.

F
1 total complaints ↑ rising

Grant & Weber

D
1 total complaints ↓ falling

If a collector is contacting you in Massachusetts

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Massachusetts resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Massachusetts

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Massachusetts Resident

Three parallel channels apply in Massachusetts: the CFPB complaint form (powers this dataset), the Massachusetts attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.