State complaint profile

Debt collection complaints in Massachusetts

13,646 CFPB complaints filed against 924 debt collectors active in Massachusetts.

Complaints
13,646
Collectors
924
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Massachusetts at a glance

Massachusetts consumers have filed 13,646 CFPB debt-collection complaints against 924 collectors.

13,646
CFPB complaints filed
924
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Massachusetts

Massachusetts filings are dispersed: the top three collectors hold only 0% of 13,646 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Massachusetts residents in this extract is Portfolio Recovery Associates, LLC (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 15

Sorted by most complaints

Green & Sons Agency, Inc.

F
1 total complaints → stable

Green Trust Cash, LLC

B
1 total complaints ↓ falling

GreenSky, LLC

D
1 total complaints ↓ falling

Grow Credit Inc

D
1 total complaints ↑ rising

Habitat for Humanity International, Inc.

C
1 total complaints ↓ falling

Harris, Klein Associaties, Inc.

C
1 total complaints ↓ falling

Higher Education Student Assistance Authority (Hesaa)

B
1 total complaints ↓ falling

Huntington National Bank, the

C
1 total complaints → stable

Hampton & Hampton Collections LLC

F
1 total complaints ↓ falling

Harr Imports Inc

A
1 total complaints ↓ falling

Healthcare Collections-I, LLC

F
1 total complaints ↓ falling

Healthcare Finance Direct LLC.

F
1 total complaints ↑ rising

Hewitt-Capital

F
1 total complaints ↓ falling

Hidden Oak Group, Inc.

C
1 total complaints ↓ falling

High Point Asset Inc

F
1 total complaints ↓ falling

Huntington Debt Holding LLC

D
1 total complaints → stable

I.a.c. Inc

C
1 total complaints ↑ rising

ICQ Search and Recovery Inc.

B
1 total complaints ↓ falling

Ideal Collection Services, Inc.

D
1 total complaints → stable

Insight One Solutions, LLC

B
1 total complaints ↓ falling

Integrated Recovery Services

F
1 total complaints ↓ falling

InvestiNet LLC

D
1 total complaints ↑ rising

Io, Inc.

D
1 total complaints ↓ falling

Island Finance Puerto Rico

C
1 total complaints → stable

J J Marshall & Associates, Inc

D
1 total complaints → stable

J Northland Group

F
1 total complaints ↓ falling

J. Ritter Law P.C.

C
1 total complaints ↓ falling

JNR Adjustment Company, Inc

C
1 total complaints ↓ falling

JPL Recovery LLC

A
1 total complaints ↓ falling

Johnson Mark LLC

D
1 total complaints → stable

Kilowatt Financial, LLC, a Spruce Finance Company

F
1 total complaints ↓ falling

Kings Credit Services

C
1 total complaints ↓ falling

Keystone Law LLC

C
1 total complaints → stable

Khoury Alternative Claims Management

C
1 total complaints ↓ falling

Kingston Financial, LLC

F
1 total complaints ↑ rising

Klima, Peters & Daly, P.A.

C
1 total complaints → stable

Knight Adjustment Bureau

F
1 total complaints ↓ falling

LCS Financial Services Corporation

C
1 total complaints → stable

LD Holdings Group, LLC

B
1 total complaints → stable

LDF Holdings, LLC

C
1 total complaints ↓ falling

LHR Inc.

F
1 total complaints ↓ falling

Loan to Learn

B
1 total complaints ↓ falling

Lobel Financial Corporation

C
1 total complaints ↑ rising

Landlord Rent Collections, LLC (Closed)

A
1 total complaints ↓ falling

Law Firm of Karl Frankovitch

C
1 total complaints ↓ falling

Law Offices of Frank J. Maier & Associates

F
1 total complaints ↓ falling

Law Offices of Palmer, Reifler & Associates, P.A.

C
1 total complaints ↓ falling

Law Offices of Robert A. Schuerger Co., LPA

C
1 total complaints ↓ falling

Law Offices of Robert J. Colclough, III

F
1 total complaints ↓ falling

Law Offices of Timothy M. Sullivan

D
1 total complaints ↑ rising

If a collector is contacting you in Massachusetts

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Massachusetts resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Massachusetts

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Massachusetts Resident

Three parallel channels apply in Massachusetts: the CFPB complaint form (powers this dataset), the Massachusetts attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.