This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 25 complaints

Fidelis Recovery Management, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade C.

Complaints by issue type

What consumers report about Fidelis Recovery Management, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record fidelis-recovery-management-llc Fidelis Recovery Management, LLC

Grade C · 25 CFPB filings · 80% timely · lead issue: Communication tactics

  • VOL 25
  • GRADE C
  • 12MO 0
  • STATES 16
  • TIMELY 80%
  • DISPUTE 10%
  • ISSUE Communication tactics
  • RANK #1,706
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Absolute Credit LLC (25 complaints)

Absolute Credit LLCAbsolute Credit LLC25Access Group Inc.Access Group Inc.25Advanced Call Center Technologies, LLCAdvanced Call Center Technol…25Bonded Adjustment CompanyBonded Adjustment Company25Fidelis Recovery Management, LLC (this)Fidelis Recovery Management,…25
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Fidelis Recovery Management, LLC's 25 CFPB complaints sit next to Absolute Credit LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 25 complaints break down

Every complaint issue type on record for Fidelis Recovery Management, LLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
59.1/100
Fidelis Recovery Management, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
25
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
80%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
10%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Fidelis Recovery Management, LLC spreads filings across 16 states - California leads at only 12.0%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 12.0% across 16 states
Seasonal peak
2024-05 11.4%
8–15% band · 4 filings
Corpus ranks
#1,706 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Fidelis Recovery Management, LLC compare to its peers?

How does FIDELIS RECOVERY MANAGEMENT, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
FIDELIS RECOVERY MANAGEMENT, LLC National average
Complaints (last 12 mo)lower is better
0
13
268
Timely-response ratehigher is better
80%
100%
91%
Consumer-dispute ratelower is better
10%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Fidelis Recovery Management, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Fidelis Recovery Management, LLC vs. 6 similar-volume peers, by response speed and dispute rate Fidelis Recovery Management, LLCFradkin & Weber PADouglas, Chancellor, Meyers and Associates, LLCDarnel Quick Recovery, Inc.HIGHER EDUCATION STUDENT ASSISTANCE AUTHORITY (HESAA)Credit Collection Partners, Inc.Century Credit & Collections, LLC
Source: CFPB Consumer Complaint Database

Fidelis Recovery Management, LLC's complaint volume in context

Fidelis Recovery Management, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

25 69th percentile higher than 69% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Fidelis Recovery Management, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2022-09 2026-01

Issue Detail Breakdown

Issue Complaints
Communication tactics
13
Cont'd attempts collect debt not owed
4
Attempts to collect debt not owed
2
Disclosure verification of debt
2
False statements or representation
1
Threatened to contact someone or share information improperly
1
Improper contact or sharing of info
1
Taking/threatening an illegal action
1

Where do complaints against Fidelis Recovery Management, LLC come from?

Fidelis Recovery Management, LLC's own per-state count, not a national baseline.

Top states by complaints against Fidelis Recovery Management, LLC

Across 16 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Fidelis Recovery Management, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 25.

4 peers

Know your rights before responding to Fidelis Recovery Management, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.