This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 38 complaints

Estate Information Services, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 24 states, reputation grade C.

Complaints by issue type

What consumers report about Estate Information Services, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record estate-information-services-llc Estate Information Services, LLC

Grade C · 38 CFPB filings · 84% timely · lead issue: Cont'd attempts collect debt not owed

  • VOL 38
  • GRADE C
  • 12MO 2
  • STATES 24
  • TIMELY 84%
  • DISPUTE 5%
  • ISSUE Cont'd attempts collect de…
  • RANK #1,374
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Accelerated Receivables Solutions (38 complaints)

Accelerated Receivables SolutionsAccelerated Receivables Solu…38Allied Account Services, Inc.Allied Account Services, Inc.38Arvest Bank Group, Inc.Arvest Bank Group, Inc.38Avid Acceptance, LLCAvid Acceptance, LLC38Estate Information Services, LLC (this)Estate Information Services,…38
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Estate Information Services, LLC's 38 CFPB complaints sit next to Accelerated Receivables Solutions on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 38 complaints break down

Every complaint issue type on record for Estate Information Services, LLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
59.4/100
Estate Information Services, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
38
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
84%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
5%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Estate Information Services, LLC spreads filings across 24 states - Indiana leads at only 10.5%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Indiana still leads at 10.5% across 24 states
Seasonal peak
2019-07 14.3%
8–15% band · 2 filings
Corpus ranks
#1,374 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Estate Information Services, LLC compare to its peers?

How does Estate Information Services, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Estate Information Services, LLC National average
Complaints (last 12 mo)lower is better
2
0
268
Timely-response ratehigher is better
84%
89%
91%
Consumer-dispute ratelower is better
5%
26%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Estate Information Services, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%10%20%30% Timely response rate (%) Dispute rate (%) Estate Information Services, LLC vs. 9 similar-volume peers, by response speed and dispute rate Estate Information Services, LLCEquidata, Inc.DTA GROUP LLCIntegrated Asset Recovery LLCAvid Acceptance, LLCNEW YORK STATE HIGHER EDUCATION SERVICES CORPORATION (HESC)—Allied Account Services, Inc.Peterson Enterprises, Inc.Accelerated Receivables SolutionsPhysicians & Dentists Credit Bureau
Source: CFPB Consumer Complaint Database

Estate Information Services, LLC's complaint volume in context

Estate Information Services, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

38 Top 25% higher than 75% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Estate Information Services, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2017-03 2025-10

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
10
Attempts to collect debt not owed
8
False statements or representation
4
Disclosure verification of debt
4
Threatened to contact someone or share information improperly
4
Written notification about debt
3
Communication tactics
2
Improper contact or sharing of info
1
Electronic communications
1
Taking/threatening an illegal action
1

Where do complaints against Estate Information Services, LLC come from?

Estate Information Services, LLC's own per-state count, not a national baseline.

Top states by complaints against Estate Information Services, LLC

Across 24 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Estate Information Services, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 38.

4 peers

Know your rights before responding to Estate Information Services, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.