What is the most common complaint against Endpoint Resolution Services (ERS)?

The most common issue consumers report about Endpoint Resolution Services (ERS) is "Communication tactics", specifically "Frequent or repeated calls". This is based on 19 complaints filed with the CFPB.

Are complaints against Endpoint Resolution Services (ERS) increasing or decreasing?

Complaints against Endpoint Resolution Services (ERS) are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Endpoint Resolution Services (ERS)'s reputation grade?

Endpoint Resolution Services (ERS) has a reputation grade of B (score: 70.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Endpoint Resolution Services (ERS) respond to consumer complaints?

Endpoint Resolution Services (ERS) has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Endpoint Resolution Services (ERS) operate?

Endpoint Resolution Services (ERS) has received CFPB complaints from consumers in 13 states, with the most complaints from Texas (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Endpoint Resolution Services (ERS) - Debt Collector Complaint Profile

CFPB complaint profile across 13 states, reputation grade B.

Compiled by PlainCollector

Communication tactics

8
Took or threatened to take negative or legal action

3
Threatened to contact someone or share information improperly

3
False statements or representation

2
Attempts to collect debt not owed

1
Written notification about debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record endpoint-resolution-services-ers Endpoint Resolution Services (ERS)

Grade B · 19 CFPB filings · 100% timely · lead issue: Communication tactics · vol #1928 · compose #1295

VOL 19
GRADE B
12MO 0
STATES 13
TIMELY 100%
DISPUTE 0%
ISSUE Communication tactics
RANK #1,928
COMPOSE #1,295

Volume peers

Nearest volume peer: Account Liquidation Services Inc. (19 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Endpoint Resolution Services (ERS)'s 19 CFPB complaints sit next to Account Liquidation Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Texas is the plurality state for Endpoint Resolution Services (ERS) (21.1%)

The 2026-01 spike coincides with a 633-place gap between volume rank #1,928 and composite #1,295. Corpus placement method.

Plurality state: Texas 21.1%; Mid-band (15–30%) · 13 states with ≥1 filing
Spike month: 2026-01 24.1%; 7 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,928 volume; #1,295 composite; Cleanest-composite ladder is 633 places better than volume

How does Endpoint Resolution Services (ERS) compare to its peers?

How does Endpoint Resolution Services (ERS) compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Endpoint Resolution Se… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

79%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2025-07 2026-03

Issue Detail Breakdown

Issue	Complaints
Communication tactics	8
Took or threatened to take negative or legal action	3
Threatened to contact someone or share information improperly	3
False statements or representation	2
Attempts to collect debt not owed	1
Written notification about debt	1
Taking/threatening an illegal action	1

Where do complaints against Endpoint Resolution Services (ERS) come from?

Endpoint Resolution Services (ERS)'s own per-state count, not a national baseline.

Texas

4
California

3
New Hampshire

2
Arizona

1
Florida

1
Georgia

1
Illinois

1
Kentucky

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Endpoint Resolution Services (ERS): nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 19.

4 peers

Know your rights before responding to Endpoint Resolution Services (ERS): FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.