What is the most common complaint against Essential Retrieval Group?

The most common issue consumers report about Essential Retrieval Group is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 29 complaints filed with the CFPB.

Are complaints against Essential Retrieval Group increasing or decreasing?

Complaints against Essential Retrieval Group are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Essential Retrieval Group's reputation grade?

Essential Retrieval Group has a reputation grade of F (score: 32.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Essential Retrieval Group respond to consumer complaints?

Essential Retrieval Group has a 6% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.

In how many states does Essential Retrieval Group operate?

Essential Retrieval Group has received CFPB complaints from consumers in 20 states, with the most complaints from Florida (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Essential Retrieval Group - Debt Collector Complaint Profile

CFPB complaint profile across 20 states, reputation grade F.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

10
Took or threatened to take negative or legal action

4
False statements or representation

4
Communication tactics

4
Taking/threatening an illegal action

3
Improper contact or sharing of info

2

Data updated September 2026

CFPB complaint disposition

CCDB record essential-retrieval-group Essential Retrieval Group

Grade F · 29 CFPB filings · 6% timely · lead issue: Cont'd attempts collect debt not owed · vol #1560 · compose #5180

VOL 29
GRADE F
12MO 0
STATES 20
TIMELY 6%
DISPUTE 8%
ISSUE Cont'd attempts collect de…
RANK #1,560
COMPOSE #5,180

Volume peers

Nearest volume peer: Acquired Assets, Ltd. (29 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Essential Retrieval Group's 29 CFPB complaints sit next to Acquired Assets, Ltd. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Essential Retrieval Group spreads filings across 20 states - Florida leads at only 13.8%

Despite a broad state map, Essential Retrieval Group still sits volume #1,560 against composite #5,180 - the two RankMaps diverge by 3,620 places. Corpus placement method.

Most-even geography: Lead state under 15%; Florida still leads at 13.8% across 20 states
Seasonal peak: 2018-08 9.4%; 8–15% band · 3 filings
Divergent corpus ranks: #1,560 volume; #5,180 composite; Cleanest-composite ladder is 3,620 places worse than volume

How does Essential Retrieval Group compare to its peers?

How does Essential Retrieval Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Essential Retrieval Gr… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

72%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-08 2025-06

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	10
Took or threatened to take negative or legal action	4
False statements or representation	4
Communication tactics	4
Taking/threatening an illegal action	3
Improper contact or sharing of info	2
Disclosure verification of debt	1
Threatened to contact someone or share information improperly	1

Where do complaints against Essential Retrieval Group come from?

Essential Retrieval Group's own per-state count, not a national baseline.

Florida

4
Tennessee

3
Washington

3
California

2
Nevada

2
Delaware

1
District of Columbia

1
Georgia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Essential Retrieval Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 29.

4 peers

Know your rights before responding to Essential Retrieval Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.