What is the most common complaint against Franklin Credit Management Corporation?

The most common issue consumers report about Franklin Credit Management Corporation is "Cont'd attempts collect debt not owed", specifically "Threatened to sue you for very old debt". This is based on 32 complaints filed with the CFPB.

Are complaints against Franklin Credit Management Corporation increasing or decreasing?

Complaints against Franklin Credit Management Corporation are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Franklin Credit Management Corporation's reputation grade?

Franklin Credit Management Corporation has a reputation grade of B (score: 65.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Franklin Credit Management Corporation respond to consumer complaints?

Franklin Credit Management Corporation has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.

In how many states does Franklin Credit Management Corporation operate?

Franklin Credit Management Corporation has received CFPB complaints from consumers in 17 states, with the most complaints from Texas (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Franklin Credit Management Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade B.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

9
Took or threatened to take negative or legal action

8
Attempts to collect debt not owed

6
False statements or representation

3
Disclosure verification of debt

3
Written notification about debt

2

Data updated September 2026

CFPB complaint disposition

CCDB record franklin-credit-management-corporation Franklin Credit Management Corporation

Grade B · 32 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed · vol #1494 · compose #1737

VOL 32
GRADE B
12MO 2
STATES 17
TIMELY 100%
DISPUTE 8%
ISSUE Cont'd attempts collect de…
RANK #1,494
COMPOSE #1,737

Volume peers

Nearest volume peer: ADR ARBITRATION SERVICES (Closed) (32 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Franklin Credit Management Corporation's 32 CFPB complaints sit next to ADR ARBITRATION SERVICES (Closed) on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

Texas is the plurality state for Franklin Credit Management Corporation (18.8%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state: Texas 18.8%; Mid-band (15–30%) · 17 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2021-07 at 7.1% (2 filings)
Corpus ranks: #1,494 volume; #1,737 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Franklin Credit Management Corporation compare to its peers?

How does Franklin Credit Management Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Franklin Credit Manage… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

84%

91%

Consumer-dispute ratelower is better

16%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-07 2025-12

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	9
Took or threatened to take negative or legal action	8
Attempts to collect debt not owed	6
False statements or representation	3
Disclosure verification of debt	3
Written notification about debt	2
Communication tactics	1

Where do complaints against Franklin Credit Management Corporation come from?

Franklin Credit Management Corporation's own per-state count, not a national baseline.

Texas

6
California

5
Florida

3
Connecticut

2
Illinois

2
Minnesota

2
Ohio

2
Alabama

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Franklin Credit Management Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 32.

4 peers

Know your rights before responding to Franklin Credit Management Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.