What is the most common complaint against Frost-Arnett Company?

The most common issue consumers report about Frost-Arnett Company is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 525 complaints filed with the CFPB.

Are complaints against Frost-Arnett Company increasing or decreasing?

Complaints against Frost-Arnett Company are falling. The company received 87 complaints in the last 12 months, showing improvement over prior periods.

What is Frost-Arnett Company's reputation grade?

Frost-Arnett Company has a reputation grade of D (score: 53.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Frost-Arnett Company respond to consumer complaints?

Frost-Arnett Company has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.

In how many states does Frost-Arnett Company operate?

Frost-Arnett Company has received CFPB complaints from consumers in 42 states, with the most complaints from Tennessee (72 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Frost-Arnett Company - Debt Collector Complaint Profile

CFPB complaint profile across 42 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

190
Written notification about debt

98
False statements or representation

66
Communication tactics

62
Cont'd attempts collect debt not owed

32
Electronic communications

26

Data updated September 2026

CFPB complaint disposition

CCDB record frost-arnett-company Frost-Arnett Company

Grade D · 525 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #263 · compose #3563

VOL 525
GRADE D
12MO 87
STATES 42
TIMELY 98%
DISPUTE 16%
ISSUE Attempts to collect debt n…
RANK #263
COMPOSE #3,563

Volume peers

Nearest volume peer: Gurstel Law Firm, P.C. (526 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Frost-Arnett Company's 525 CFPB complaints sit next to Gurstel Law Firm, P.C. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Frost-Arnett Company spreads filings across 42 states - Tennessee leads at only 13.7%

Despite a broad state map, Frost-Arnett Company still sits volume #263 against composite #3,563 - the two RankMaps diverge by 3,300 places. Corpus placement method.

Most-even geography: Lead state under 15%; Tennessee still leads at 13.7% across 42 states
Spike month: 2024-08 100.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #263 volume; #3,563 composite; Cleanest-composite ladder is 3,300 places worse than volume

How does Frost-Arnett Company compare to its peers?

How does Frost-Arnett Company compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Frost-Arnett Company National average

Complaints (last 12 mo)lower is better

125

268

Timely-response ratehigher is better

98%

100%

91%

Consumer-dispute ratelower is better

16%

18%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-08 2024-08

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	190
Written notification about debt	98
False statements or representation	66
Communication tactics	62
Cont'd attempts collect debt not owed	32
Electronic communications	26
Disclosure verification of debt	17
Took or threatened to take negative or legal action	15
Threatened to contact someone or share information improperly	12
Improper contact or sharing of info	7

Where do complaints against Frost-Arnett Company come from?

Frost-Arnett Company's own per-state count, not a national baseline.

Tennessee

72
Texas

66
Georgia

63
Florida

56
North Carolina

21
Virginia

19
Ohio

17
Arizona

15

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Frost-Arnett Company: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 525.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.76876267748479%.

4 peers

Know your rights before responding to Frost-Arnett Company: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.