State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 0% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 15

Sorted by most complaints

Diaz Anselmo Lindberg, P.A.

B
3 total complaints ↓ falling

Direct Capital

F
3 total complaints ↓ falling

DriveTime

C
3 total complaints → stable

Earm LLC

F
3 total complaints ↓ falling

Element Global Services

C
3 total complaints ↓ falling

Elevate Recoveries, LLC

F
3 total complaints ↓ falling

Fidelity Capital Holdings, Inc

F
3 total complaints ↓ falling

Figure Technologies, Inc

C
3 total complaints ↑ rising

Financial Assistance Inc

C
3 total complaints → stable

Financial Corporation of America

D
3 total complaints ↓ falling

Financial Credit Service, Inc.

D
3 total complaints ↓ falling

First Federal Credit Control, Inc.

D
3 total complaints ↓ falling

Five Lakes Law Group PLLC

D
3 total complaints ↑ rising

Flagstar Bank, N.A.

C
3 total complaints ↓ falling

Freedom Mortgage Company

B
3 total complaints → stable

Global Asset Management Group, Inc.

F
3 total complaints ↓ falling

Global Portfolio Recovery, LLC

F
3 total complaints ↓ falling

GreenSky, LLC

D
3 total complaints ↓ falling

Greenberg, Grant & Richards Inc.

D
3 total complaints → stable

Grow Credit Inc

D
3 total complaints ↑ rising

Hatfield Portfolio Group LLC.

D
3 total complaints ↓ falling

Immediate Credit Recovery

D
3 total complaints ↓ falling

Integrated Recovery Services

F
3 total complaints ↓ falling

Investment Retrievers, Inc.

D
3 total complaints → stable

Jon Barry and Associates, Inc.

C
3 total complaints ↓ falling

Keycorp

D
3 total complaints ↓ falling

Lakeview Loan Servicing, LLC

F
3 total complaints ↓ falling

LCS Financial Services Corporation

C
3 total complaints → stable

Legal Prevention Services, LLC.

B
3 total complaints ↓ falling

Lendmark Financial Services

D
3 total complaints ↑ rising

Mechanics Bank

D
3 total complaints ↑ rising

Madison Auto, LLC

D
3 total complaints ↑ rising

Mercedes Benz Financial Services

D
3 total complaints ↑ rising

Millco Management

C
3 total complaints ↓ falling

Miller, Stark, Klein and Associates

C
3 total complaints ↓ falling

NCD Financial, LLC

C
3 total complaints ↑ rising

NPG Associates, Inc.

D
3 total complaints ↑ rising

National Healthcare Collections, LLC

D
3 total complaints ↑ rising

Oliver Adjustment Company of Kenosha & Racine, Inc

B
3 total complaints ↓ falling

Opportunity Fund

C
3 total complaints ↑ rising

Oracle Financial Group LLC.

D
3 total complaints ↓ falling

Preferred Credit Inc

C
3 total complaints ↑ rising

Pacific Financial Group (Closed)

B
3 total complaints ↓ falling

Paragon Subrogation Services, Inc

F
3 total complaints ↓ falling

Patrick K Willis Company Inc

C
3 total complaints ↓ falling

Perpay, Inc.

D
3 total complaints ↑ rising

Praxis Financial Solutions, Incorporated

C
3 total complaints ↓ falling

Professional Receivables Network

C
3 total complaints ↓ falling

Professional Recovery Consultants, Inc.

C
3 total complaints ↓ falling

Professional Recovery Management

F
3 total complaints ↑ rising

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.