What is the most common complaint against Professional Recovery Management?

The most common issue consumers report about Professional Recovery Management is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 920 complaints filed with the CFPB.

Are complaints against Professional Recovery Management increasing or decreasing?

Complaints against Professional Recovery Management are rising. The company received 296 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Professional Recovery Management's reputation grade?

Professional Recovery Management has a reputation grade of F (score: 44.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Professional Recovery Management respond to consumer complaints?

Professional Recovery Management has a 79% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does Professional Recovery Management operate?

Professional Recovery Management has received CFPB complaints from consumers in 32 states, with the most complaints from Tennessee (332 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Professional Recovery Management - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

318
Written notification about debt

227
Took or threatened to take negative or legal action

109
False statements or representation

98
Cont'd attempts collect debt not owed

75
Communication tactics

39

Data updated September 2026

CFPB complaint disposition

CCDB record professional-recovery-management Professional Recovery Management

Grade F · 920 CFPB filings · 79% timely · lead issue: Attempts to collect debt not owed · vol #167 · compose #4771

VOL 920
GRADE F
12MO 296
STATES 32
TIMELY 79%
DISPUTE 29%
ISSUE Attempts to collect debt n…
RANK #167
COMPOSE #4,771

Volume peers

Nearest volume peer: Zwicker & Associates (921 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Professional Recovery Management's 920 CFPB complaints sit next to Zwicker & Associates on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

36.1% of Professional Recovery Management's CFPB filings land in Tennessee

High volume does not equal a clean composite: Professional Recovery Management is volume #167 but composite #4,771, while Tennessee dominates the geography. Corpus placement method.

Dominant state: Tennessee 36.1%; 332 of 920 filings · 32 states touched
Seasonal peak: 2021-02 9.7%; 8–15% band · 3 filings
Divergent corpus ranks: #167 volume; #4,771 composite; Cleanest-composite ladder is 4,604 places worse than volume

How does Professional Recovery Management compare to its peers?

How does Professional Recovery Management compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Professional Recovery … National average

Complaints (last 12 mo)lower is better

296

183

268

Timely-response ratehigher is better

79%

100%

91%

Consumer-dispute ratelower is better

29%

24%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-09 2025-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	318
Written notification about debt	227
Took or threatened to take negative or legal action	109
False statements or representation	98
Cont'd attempts collect debt not owed	75
Communication tactics	39
Disclosure verification of debt	38
Threatened to contact someone or share information improperly	6
Improper contact or sharing of info	6
Electronic communications	2

Where do complaints against Professional Recovery Management come from?

Professional Recovery Management's own per-state count, not a national baseline.

Tennessee

332
Florida

168
South Carolina

71
Alabama

65
Georgia

61
North Carolina

50
Texas

50
Mississippi

18

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Professional Recovery Management: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 920.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 78.95377128953771%.

4 peers

Know your rights before responding to Professional Recovery Management: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.