What is the most common complaint against Financial Assistance Inc?

The most common issue consumers report about Financial Assistance Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 215 complaints filed with the CFPB.

Are complaints against Financial Assistance Inc increasing or decreasing?

Complaints against Financial Assistance Inc have been stable. The company received 42 complaints in the last 12 months.

What is Financial Assistance Inc's reputation grade?

Financial Assistance Inc has a reputation grade of C (score: 57.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Financial Assistance Inc respond to consumer complaints?

Financial Assistance Inc has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 7% of cases.

In how many states does Financial Assistance Inc operate?

Financial Assistance Inc has received CFPB complaints from consumers in 30 states, with the most complaints from Washington (55 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Financial Assistance Inc - Debt Collector Complaint Profile

CFPB complaint profile across 30 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

87
Took or threatened to take negative or legal action

40
Written notification about debt

32
False statements or representation

24
Disclosure verification of debt

12
Communication tactics

9

Data updated September 2026

CFPB complaint disposition

CCDB record financial-assistance-inc Financial Assistance Inc

Grade C · 215 CFPB filings · 97% timely · lead issue: Attempts to collect debt not owed · vol #497 · compose #2719

VOL 215
GRADE C
12MO 42
STATES 30
TIMELY 97%
DISPUTE 7%
ISSUE Attempts to collect debt n…
RANK #497
COMPOSE #2,719

Volume peers

Nearest volume peer: Palm Beach Credit Adjustors, Inc (215 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Financial Assistance Inc's 215 CFPB complaints sit next to Palm Beach Credit Adjustors, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Washington is the plurality state for Financial Assistance Inc (25.6%)

The 2026-02 spike coincides with a 2,222-place gap between volume rank #497 and composite #2,719. Corpus placement method.

Plurality state: Washington 25.6%; Mid-band (15–30%) · 30 states with ≥1 filing
Spike month: 2026-02 16.7%; 13 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #497 volume; #2,719 composite; Cleanest-composite ladder is 2,222 places worse than volume

How does Financial Assistance Inc compare to its peers?

How does Financial Assistance Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Financial Assistance I… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

84%

91%

Consumer-dispute ratelower is better

36%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	87
Took or threatened to take negative or legal action	40
Written notification about debt	32
False statements or representation	24
Disclosure verification of debt	12
Communication tactics	9
Cont'd attempts collect debt not owed	7
Threatened to contact someone or share information improperly	2
Improper contact or sharing of info	2

Where do complaints against Financial Assistance Inc come from?

Financial Assistance Inc's own per-state count, not a national baseline.

Washington

55
Nevada

26
Texas

16
California

15
Florida

13
Arizona

12
Oregon

10
Georgia

9

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Financial Assistance Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 215.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 96.56862745098039%.

4 peers

Know your rights before responding to Financial Assistance Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.