This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 215 complaints

Financial Assistance Inc - Debt Collector Complaint Profile

CFPB complaint profile across 30 states, reputation grade C.

Complaints by issue type

What consumers report about Financial Assistance Inc

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record financial-assistance-inc Financial Assistance Inc

Grade C · 215 CFPB filings · 97% timely · lead issue: Attempts to collect debt not owed · vol #497 · compose #23

  • VOL 215
  • GRADE C
  • 12MO 42
  • STATES 30
  • TIMELY 97%
  • DISPUTE 7%
  • ISSUE Attempts to collect debt n…
  • RANK #497
  • COMPOSE #23

Volume peers

Nearest volume peer: Palm Beach Credit Adjustors, Inc (215 complaints)

Palm Beach Credit Adjustors, IncPalm Beach Credit Adjustors,…215Financial Assistance Inc (this)Financial Assistance Inc (th…215DataMax CorporationDataMax Corporation216J J Marshall & Associates, IncJ J Marshall & Associates, I…216MiraMed Revenue Group LLCMiraMed Revenue Group LLC216
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Financial Assistance Inc's 215 CFPB complaints sit next to Palm Beach Credit Adjustors, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 215 complaints break down

Every complaint issue type on record for Financial Assistance Inc, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
57.8/100
Financial Assistance Inc

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
215
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
97%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
7%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

Washington is the plurality state for Financial Assistance Inc (25.6%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
Washington 25.6%
Mid-band (15–30%) · 30 states with ≥1 filing
Spike month
2026-02 16.7%
13 filings that month · spiky (≥15% of series)
Corpus ranks
#497 volume
#23 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Financial Assistance Inc compare to its peers?

How does Financial Assistance Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Financial Assistance Inc National average
Complaints (last 12 mo)lower is better
42
32
268
Timely-response ratehigher is better
97%
84%
91%
Consumer-dispute ratelower is better
7%
36%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Financial Assistance Inc a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Financial Assistance Inc vs. 10 similar-volume peers, by response speed and dispute rate Financial Assistance IncPalm Beach Credit Adjustors, IncMiraMed Revenue Group LLCJ J Marshall & Associates, IncAdmin Recovery, LLCDataMax CorporationBrock & Scott, PLLCCREDIT BUREAU OF NAPA COUNTY, INC.Credit Card Acquisitions GroupGreen Square Company LLC.Machol & Johannes, LLC
Source: CFPB Consumer Complaint Database

Financial Assistance Inc's complaint volume in context

Financial Assistance Inc vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

215 Top 9% higher than 91% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Financial Assistance Inc 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-02 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
87
Took or threatened to take negative or legal action
40
Written notification about debt
32
False statements or representation
24
Disclosure verification of debt
12
Communication tactics
9
Cont'd attempts collect debt not owed
7
Threatened to contact someone or share information improperly
2
Improper contact or sharing of info
2

Where do complaints against Financial Assistance Inc come from?

Financial Assistance Inc's own per-state count, not a national baseline.

Top states by complaints against Financial Assistance Inc

Across 30 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Financial Assistance Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 215.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 96.56862745098039%.

4 peers

Know your rights before responding to Financial Assistance Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.