This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 608 complaints

Lendmark Financial Services - Debt Collector Complaint Profile

CFPB complaint profile across 30 states, reputation grade D.

Complaints by issue type

What consumers report about Lendmark Financial Services

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record lendmark-financial-services Lendmark Financial Services

Grade D · 608 CFPB filings · 98% timely · lead issue: Took or threatened to take negative or legal action · vol #232 · compose #156

  • VOL 608
  • GRADE D
  • 12MO 283
  • STATES 30
  • TIMELY 98%
  • DISPUTE 17%
  • ISSUE Took or threatened to take…
  • RANK #232
  • COMPOSE #156

Volume peers

Nearest volume peer: KBR Inc DBA Rash Curtis & Associates (606 complaints)

Maximus Federal Services, Inc.Maximus Federal Services, In…605KBR Inc DBA Rash Curtis & AssociatesKBR Inc DBA Rash Curtis & As…606USCB, Inc.USCB, Inc.606Lendmark Financial Services (this)Lendmark Financial Services …608Synovus BankSynovus Bank612
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Lendmark Financial Services's 608 CFPB complaints sit next to KBR Inc DBA Rash Curtis & Associates on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 608 complaints break down

Every complaint issue type on record for Lendmark Financial Services, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.6/100
Lendmark Financial Services

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
608
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
17%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Lendmark Financial Services spreads filings across 30 states - North Carolina leads at only 14.6%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
North Carolina still leads at 14.6% across 30 states
Seasonal peak
2026-02 8.5%
8–15% band · 18 filings
Corpus ranks
#232 volume
#156 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Lendmark Financial Services compare to its peers?

How does Lendmark Financial Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Lendmark Financial Services National average
Complaints (last 12 mo)lower is better
283
22
268
Timely-response ratehigher is better
98%
85%
91%
Consumer-dispute ratelower is better
17%
27%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Lendmark Financial Services a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 60%70%80%90%100%110% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Lendmark Financial Services vs. 8 similar-volume peers, by response speed and dispute rate Lendmark Financial ServicesKBR INC DBA RASH CURTIS & ASSOCIATESUSCB, Inc.Synovus BankMerchants' Credit Guide CompanyResidentCollect, Inc.Millco ManagementIo, Inc.MERCANTILE ADJUSTMENT BUREAU, LLC
Source: CFPB Consumer Complaint Database

Lendmark Financial Services's complaint volume in context

Lendmark Financial Services vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

608 Top 4% higher than 96% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Lendmark Financial Services 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
195
Attempts to collect debt not owed
155
Communication tactics
89
False statements or representation
72
Written notification about debt
46
Threatened to contact someone or share information improperly
20
Cont'd attempts collect debt not owed
9
Disclosure verification of debt
8
Taking/threatening an illegal action
7
Improper contact or sharing of info
6

Where do complaints against Lendmark Financial Services come from?

Lendmark Financial Services's own per-state count, not a national baseline.

Top states by complaints against Lendmark Financial Services

Across 30 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Lendmark Financial Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 608.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.2107355864811%.

4 peers

Know your rights before responding to Lendmark Financial Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.