What is the most common complaint against Element Global Services?

The most common issue consumers report about Element Global Services is "Communication tactics", specifically "Frequent or repeated calls". This is based on 43 complaints filed with the CFPB.

Are complaints against Element Global Services increasing or decreasing?

Complaints against Element Global Services are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Element Global Services's reputation grade?

Element Global Services has a reputation grade of C (score: 61.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Element Global Services respond to consumer complaints?

Element Global Services has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.

In how many states does Element Global Services operate?

Element Global Services has received CFPB complaints from consumers in 24 states, with the most complaints from Florida (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Element Global Services - Debt Collector Complaint Profile

CFPB complaint profile across 24 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

16
Improper contact or sharing of info

9
Taking/threatening an illegal action

8
Cont'd attempts collect debt not owed

7
False statements or representation

2
Disclosure verification of debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record element-global-services Element Global Services

Grade C · 43 CFPB filings · 95% timely · lead issue: Communication tactics · vol #1296 · compose #2194

VOL 43
GRADE C
12MO 0
STATES 24
TIMELY 95%
DISPUTE 12%
ISSUE Communication tactics
RANK #1,296
COMPOSE #2,194

Volume peers

Nearest volume peer: Access Credit Management, Inc. (43 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Element Global Services's 43 CFPB complaints sit next to Access Credit Management, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Element Global Services spreads filings across 24 states - Florida leads at only 14.0%

Despite a broad state map, Element Global Services still sits volume #1,296 against composite #2,194 - the two RankMaps diverge by 898 places. Corpus placement method.

Most-even geography: Lead state under 15%; Florida still leads at 14.0% across 24 states
Spike month: 2023-09 33.3%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,296 volume; #2,194 composite; Cleanest-composite ladder is 898 places worse than volume

How does Element Global Services compare to its peers?

How does Element Global Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Element Global Service… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

95%

100%

91%

Consumer-dispute ratelower is better

12%

33%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-09 2025-01

Issue Detail Breakdown

Issue	Complaints
Communication tactics	16
Improper contact or sharing of info	9
Taking/threatening an illegal action	8
Cont'd attempts collect debt not owed	7
False statements or representation	2
Disclosure verification of debt	1

Where do complaints against Element Global Services come from?

Element Global Services's own per-state count, not a national baseline.

Florida

6
California

4
Texas

4
Illinois

3
New York

3
Arizona

2
Kentucky

2
Ohio

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Element Global Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 43.

4 peers

Know your rights before responding to Element Global Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.