This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 43 complaints

Element Global Services - Debt Collector Complaint Profile

CFPB complaint profile across 24 states, reputation grade C.

Complaints by issue type

What consumers report about Element Global Services

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record element-global-services Element Global Services

Grade C · 43 CFPB filings · 95% timely · lead issue: Communication tactics

  • VOL 43
  • GRADE C
  • 12MO 0
  • STATES 24
  • TIMELY 95%
  • DISPUTE 12%
  • ISSUE Communication tactics
  • RANK #1,296
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Access Credit Management, Inc. (43 complaints)

Access Credit Management, Inc.Access Credit Management, In…43Accredited Collection Service, Inc.Accredited Collection Servic…43Affiliated Acceptance CorporationAffiliated Acceptance Corpor…43DLC, LLCDLC, LLC43Element Global Services (this)Element Global Services (thi…43
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Element Global Services's 43 CFPB complaints sit next to Access Credit Management, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 43 complaints break down

Every complaint issue type on record for Element Global Services, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
61.3/100
Element Global Services

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
43
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
95%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
12%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Element Global Services spreads filings across 24 states - Florida leads at only 14.0%

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 14.0% across 24 states
Spike month
2023-09 33.3%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#1,296 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Element Global Services compare to its peers?

How does Element Global Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Element Global Services National average
Complaints (last 12 mo)lower is better
0
10
268
Timely-response ratehigher is better
95%
100%
91%
Consumer-dispute ratelower is better
12%
33%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Element Global Services a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Element Global Services vs. 7 similar-volume peers, by response speed and dispute rate Element Global ServicesDLC, LLCAffiliated Acceptance CorporationAccredited Collection Service, Inc.H. Kent Hollins, Attorney at Law, P.AAccess Credit Management, Inc.Interstate Recovery Service, Inc.L.B.Gray LLC A Debt Collection Agency
Source: CFPB Consumer Complaint Database

Element Global Services's complaint volume in context

Element Global Services vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

43 Top 24% higher than 76% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). This entry sits in this band. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Element Global Services 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2023-09 2025-01

Issue Detail Breakdown

Issue Complaints
Communication tactics
16
Improper contact or sharing of info
9
Taking/threatening an illegal action
8
Cont'd attempts collect debt not owed
7
False statements or representation
2
Disclosure verification of debt
1

Where do complaints against Element Global Services come from?

Element Global Services's own per-state count, not a national baseline.

Top states by complaints against Element Global Services

Across 24 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Element Global Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 43.

4 peers

Know your rights before responding to Element Global Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.