What is the most common complaint against NPG Associates, Inc.?

The most common issue consumers report about NPG Associates, Inc. is "Communication tactics", specifically "Debt is not yours". This is based on 45 complaints filed with the CFPB.

Are complaints against NPG Associates, Inc. increasing or decreasing?

Complaints against NPG Associates, Inc. are rising. The company received 17 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is NPG Associates, Inc.'s reputation grade?

NPG Associates, Inc. has a reputation grade of D (score: 54.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does NPG Associates, Inc. respond to consumer complaints?

NPG Associates, Inc. has a 100% timely response rate to CFPB complaints.

In how many states does NPG Associates, Inc. operate?

NPG Associates, Inc. has received CFPB complaints from consumers in 22 states, with the most complaints from California (11 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

NPG Associates, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade D.

Compiled by PlainCollector

Communication tactics

14
Took or threatened to take negative or legal action

12
Attempts to collect debt not owed

11
Written notification about debt

3
False statements or representation

3
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record npg-associates-inc NPG Associates, Inc.

Grade D · 45 CFPB filings · 100% timely · lead issue: Communication tactics · vol #1269 · compose #3553

VOL 45
GRADE D
12MO 17
STATES 22
TIMELY 100%
ISSUE Communication tactics
RANK #1,269
COMPOSE #3,553

Volume peers

Nearest volume peer: Account Brokers Inc. (45 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

NPG Associates, Inc.'s 45 CFPB complaints sit next to Account Brokers Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for NPG Associates, Inc. (24.4%)

Volume rank #1,269 and composite rank #3,553 diverge by 2,284 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 24.4%; Mid-band (15–30%) · 22 states with ≥1 filing
Seasonal peak: 2014-08 11.1%; 8–15% band · 1 filings
Divergent corpus ranks: #1,269 volume; #3,553 composite; Cleanest-composite ladder is 2,284 places worse than volume

How does NPG Associates, Inc. compare to its peers?

How does NPG Associates, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

NPG Associates, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

95%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-08 2025-08

Issue Detail Breakdown

Issue	Complaints
Communication tactics	14
Took or threatened to take negative or legal action	12
Attempts to collect debt not owed	11
Written notification about debt	3
False statements or representation	3
Threatened to contact someone or share information improperly	1
Electronic communications	1

Where do complaints against NPG Associates, Inc. come from?

NPG Associates, Inc.'s own per-state count, not a national baseline.

California

11
Michigan

4
Texas

4
Florida

3
Georgia

3
Illinois

3
Arkansas

2
Alabama

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for NPG Associates, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 45.

4 peers

Know your rights before responding to NPG Associates, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.