This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 127 complaints

GreenSky, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 30 states, reputation grade D.

Complaints by issue type

What consumers report about GreenSky, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record greensky-llc GreenSky, LLC

Grade D · 127 CFPB filings · 91% timely · lead issue: Attempts to collect debt not owed

  • VOL 127
  • GRADE D
  • 12MO 0
  • STATES 30
  • TIMELY 91%
  • DISPUTE 18%
  • ISSUE Attempts to collect debt n…
  • RANK #732
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Cornerstone Holdings, Inc. (127 complaints)

Cornerstone Holdings, Inc.Cornerstone Holdings, Inc.127Fein, Such, Kahn & Shepard, P.C.Fein, Such, Kahn & Shepard, …127Finance System of Richmond, Inc.Finance System of Richmond, …127JTM Capital Management, LLCJTM Capital Management, LLC127GreenSky, LLC (this)GreenSky, LLC (this)127
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

GreenSky, LLC's 127 CFPB complaints sit next to Cornerstone Holdings, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 127 complaints break down

Every complaint issue type on record for GreenSky, LLC, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.0/100
GreenSky, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
127
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
91%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
18%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

California is the plurality state for GreenSky, LLC (17.3%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
California 17.3%
Mid-band (15–30%) · 30 states with ≥1 filing
Spike month
2025-12 15.7%
11 filings that month · spiky (≥15% of series)
Corpus ranks
#732 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does GreenSky, LLC compare to its peers?

How does GreenSky, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
GreenSky, LLC National average
Complaints (last 12 mo)lower is better
0
45
268
Timely-response ratehigher is better
91%
97%
91%
Consumer-dispute ratelower is better
18%
23%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy GreenSky, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) GreenSky, LLC vs. 10 similar-volume peers, by response speed and dispute rate GreenSky, LLCFinance System of Richmond, Inc.JTM Capital Management, LLCFein, Such, Kahn & Shepard, P.C.Rent Recover, LLCCornerstone Holdings, Inc.Kramer & Frank, P.C.USI Solutions Inc.National Principal Group, LLCLarry H. Miller Group of CompaniesArmada Corp.
Source: CFPB Consumer Complaint Database

GreenSky, LLC's complaint volume in context

GreenSky, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

127 Top 14% higher than 86% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). This entry sits in this band. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. GreenSky, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2023-06 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
48
False statements or representation
27
Communication tactics
21
Written notification about debt
19
Took or threatened to take negative or legal action
8
Cont'd attempts collect debt not owed
2
Disclosure verification of debt
1
Threatened to contact someone or share information improperly
1

Where do complaints against GreenSky, LLC come from?

GreenSky, LLC's own per-state count, not a national baseline.

Top states by complaints against GreenSky, LLC

Across 30 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for GreenSky, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 127.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 90.5511811023622%.

4 peers

Know your rights before responding to GreenSky, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.