What is the most common complaint against GreenSky, LLC?

The most common issue consumers report about GreenSky, LLC is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 127 complaints filed with the CFPB.

Are complaints against GreenSky, LLC increasing or decreasing?

Complaints against GreenSky, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is GreenSky, LLC's reputation grade?

GreenSky, LLC has a reputation grade of D (score: 54.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does GreenSky, LLC respond to consumer complaints?

GreenSky, LLC has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does GreenSky, LLC operate?

GreenSky, LLC has received CFPB complaints from consumers in 30 states, with the most complaints from California (22 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

GreenSky, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 30 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

48
False statements or representation

27
Communication tactics

21
Written notification about debt

19
Took or threatened to take negative or legal action

8
Cont'd attempts collect debt not owed

2

Data updated September 2026

CFPB complaint disposition

CCDB record greensky-llc GreenSky, LLC

Grade D · 127 CFPB filings · 91% timely · lead issue: Attempts to collect debt not owed · vol #732 · compose #3545

VOL 127
GRADE D
12MO 0
STATES 30
TIMELY 91%
DISPUTE 18%
ISSUE Attempts to collect debt n…
RANK #732
COMPOSE #3,545

Volume peers

Nearest volume peer: Cornerstone Holdings, Inc. (127 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

GreenSky, LLC's 127 CFPB complaints sit next to Cornerstone Holdings, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

California is the plurality state for GreenSky, LLC (17.3%)

The 2025-12 spike coincides with a 2,813-place gap between volume rank #732 and composite #3,545. Corpus placement method.

Plurality state: California 17.3%; Mid-band (15–30%) · 30 states with ≥1 filing
Spike month: 2025-12 15.7%; 11 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #732 volume; #3,545 composite; Cleanest-composite ladder is 2,813 places worse than volume

How does GreenSky, LLC compare to its peers?

How does GreenSky, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

GreenSky, LLC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

91%

97%

91%

Consumer-dispute ratelower is better

18%

23%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-06 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	48
False statements or representation	27
Communication tactics	21
Written notification about debt	19
Took or threatened to take negative or legal action	8
Cont'd attempts collect debt not owed	2
Disclosure verification of debt	1
Threatened to contact someone or share information improperly	1

Where do complaints against GreenSky, LLC come from?

GreenSky, LLC's own per-state count, not a national baseline.

California

22
Florida

17
Michigan

12
Texas

11
Georgia

8
New York

8
North Carolina

6
Pennsylvania

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for GreenSky, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 127.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 90.5511811023622%.

4 peers

Know your rights before responding to GreenSky, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.