This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 194 complaints

Integrated Recovery Services - Debt Collector Complaint Profile

CFPB complaint profile across 41 states, reputation grade F.

Complaints by issue type

What consumers report about Integrated Recovery Services

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record integrated-recovery-services Integrated Recovery Services

Grade F · 194 CFPB filings · 29% timely · lead issue: Communication tactics

  • VOL 194
  • GRADE F
  • 12MO 0
  • STATES 41
  • TIMELY 29%
  • DISPUTE 11%
  • ISSUE Communication tactics
  • RANK #553
  • COMPOSE Not ranked

Nearest volume peer: 2288984 Ontario Inc. (195 complaints)

Integrated Recovery Services (this)Integrated Recovery Services…1942288984 Ontario Inc.2288984 Ontario Inc.195Asta Funding Inc.Asta Funding Inc.195Chime Financial IncChime Financial Inc195Credit Bureau Services AssociationCredit Bureau Services Assoc…195
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Integrated Recovery Services's 194 CFPB complaints sit next to 2288984 Ontario Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 194 complaints break down

Every complaint issue type on record for Integrated Recovery Services, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
32.9/100
Integrated Recovery Services

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
194
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response D
29%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
11%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Texas is the plurality state for Integrated Recovery Services (17.0%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Texas 17.0%
Mid-band (15–30%) · 41 states with ≥1 filing
Seasonal peak
2020-11 11.8%
8–15% band · 4 filings
Corpus ranks
#553 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Integrated Recovery Services compare to its peers?

How does Integrated Recovery Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Integrated Recovery Services National average
Complaints (last 12 mo)lower is better
0
1
268
Timely-response ratehigher is better
29%
89%
91%
Consumer-dispute ratelower is better
11%
27%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Integrated Recovery Services a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Integrated Recovery Services vs. 9 similar-volume peers, by response speed and dispute rate Integrated Recovery ServicesMedical Society Business Services, Inc.Sa-Vit Enterprises, Inc.Credit Bureau Services AssociationThe Thomas Agency, Inc.Waterfall Revenue GroupASTA FUNDING INC.2288984 Ontario Inc.Aldridge PIte Haan, LLPCredit Management Control, Inc.
Source: CFPB Consumer Complaint Database

Integrated Recovery Services's complaint volume in context

Integrated Recovery Services vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

194 Top 10% higher than 90% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). This entry sits in this band. 200–220: 536 collectors (10%). Above this entry. Integrated Recovery Services 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2019-12 2024-02

Issue Detail Breakdown

Issue Complaints
Communication tactics
68
Taking/threatening an illegal action
30
Improper contact or sharing of info
26
Cont'd attempts collect debt not owed
20
Took or threatened to take negative or legal action
17
False statements or representation
16
Threatened to contact someone or share information improperly
11
Attempts to collect debt not owed
3
Disclosure verification of debt
2
Written notification about debt
1

Where do complaints against Integrated Recovery Services come from?

Integrated Recovery Services's own per-state count, not a national baseline.

Top states by complaints against Integrated Recovery Services

Across 41 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Integrated Recovery Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Know your rights before responding to Integrated Recovery Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.