This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 634 complaints

AMCOL Systems, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 36 states, reputation grade D.

Complaints by issue type

What consumers report about AMCOL Systems, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record amcol-systems-inc AMCOL Systems, Inc.

Grade D · 634 CFPB filings · 86% timely · lead issue: Attempts to collect debt not owed · vol #221 · compose #407

  • VOL 634
  • GRADE D
  • 12MO 40
  • STATES 36
  • TIMELY 86%
  • DISPUTE 17%
  • ISSUE Attempts to collect debt n…
  • RANK #221
  • COMPOSE #407

Volume peers

Nearest volume peer: Capital Management Services, LP (632 complaints)

AvanteAvante629Global Lending Services LLCGlobal Lending Services LLC630Capital Management Services, LPCapital Management Services,…632AMCOL Systems, Inc. (this)AMCOL Systems, Inc. (this)634Northstar Location Services, LLCNorthstar Location Services,…641
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

AMCOL Systems, Inc.'s 634 CFPB complaints sit next to Capital Management Services, LP on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 634 complaints break down

Every complaint issue type on record for AMCOL Systems, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
49.3/100
AMCOL Systems, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
634
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
86%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
17%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Texas is the plurality state for AMCOL Systems, Inc. (26.5%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Texas 26.5%
Mid-band (15–30%) · 36 states with ≥1 filing
Seasonal peak
2025-07 9.8%
8–15% band · 17 filings
Corpus ranks
#221 volume
#407 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does AMCOL Systems, Inc. compare to its peers?

How does AMCOL Systems, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
AMCOL Systems, Inc. National average
Complaints (last 12 mo)lower is better
40
98
268
Timely-response ratehigher is better
86%
99%
91%
Consumer-dispute ratelower is better
17%
14%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy AMCOL Systems, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) AMCOL Systems, Inc. vs. 10 similar-volume peers, by response speed and dispute rate AMCOL Systems, Inc.Capital Management Services, LPGlobal Lending Services LLCAVANTENorthstar Location Services, LLCFinancial Credit Service, Inc.HOVG, LLCHarvard Collections, LLCRegional Management CorporationProfessional Finance Company, Inc.Io, Inc.
Source: CFPB Consumer Complaint Database

AMCOL Systems, Inc.'s complaint volume in context

AMCOL Systems, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

634 Top 4% higher than 96% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. AMCOL Systems, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
205
Written notification about debt
131
Cont'd attempts collect debt not owed
92
False statements or representation
59
Disclosure verification of debt
48
Communication tactics
42
Took or threatened to take negative or legal action
35
Improper contact or sharing of info
12
Taking/threatening an illegal action
4
Threatened to contact someone or share information improperly
3

Where do complaints against AMCOL Systems, Inc. come from?

AMCOL Systems, Inc.'s own per-state count, not a national baseline.

Top states by complaints against AMCOL Systems, Inc.

Across 36 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for AMCOL Systems, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 634.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 86.00953895071542%.

4 peers

Know your rights before responding to AMCOL Systems, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.