What is the most common complaint against Fay Servicing, LLC?

The most common issue consumers report about Fay Servicing, LLC is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 168 complaints filed with the CFPB.

Are complaints against Fay Servicing, LLC increasing or decreasing?

Complaints against Fay Servicing, LLC are falling. The company received 15 complaints in the last 12 months, showing improvement over prior periods.

What is Fay Servicing, LLC's reputation grade?

Fay Servicing, LLC has a reputation grade of D (score: 53.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Fay Servicing, LLC respond to consumer complaints?

Fay Servicing, LLC has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 23% of cases.

In how many states does Fay Servicing, LLC operate?

Fay Servicing, LLC has received CFPB complaints from consumers in 33 states, with the most complaints from California (19 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Fay Servicing, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 33 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

41
False statements or representation

35
Written notification about debt

34
Took or threatened to take negative or legal action

29
Disclosure verification of debt

10
Communication tactics

9

Data updated September 2026

CFPB complaint disposition

CCDB record fay-servicing-llc Fay Servicing, LLC

Grade D · 168 CFPB filings · 95% timely · lead issue: Attempts to collect debt not owed · vol #616 · compose #3604

VOL 168
GRADE D
12MO 15
STATES 33
TIMELY 95%
DISPUTE 23%
ISSUE Attempts to collect debt n…
RANK #616
COMPOSE #3,604

Volume peers

Nearest volume peer: Collectech Diversified, Inc. (168 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Fay Servicing, LLC's 168 CFPB complaints sit next to Collectech Diversified, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Fay Servicing, LLC spreads filings across 33 states - California leads at only 11.3%

Despite a broad state map, Fay Servicing, LLC still sits volume #616 against composite #3,604 - the two RankMaps diverge by 2,988 places. Corpus placement method.

Most-even geography: Lead state under 15%; California still leads at 11.3% across 33 states
Seasonal peak: 2026-01 9.6%; 8–15% band · 7 filings
Divergent corpus ranks: #616 volume; #3,604 composite; Cleanest-composite ladder is 2,988 places worse than volume

How does Fay Servicing, LLC compare to its peers?

How does Fay Servicing, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Fay Servicing, LLC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

95%

100%

91%

Consumer-dispute ratelower is better

23%

29%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-10 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	41
False statements or representation	35
Written notification about debt	34
Took or threatened to take negative or legal action	29
Disclosure verification of debt	10
Communication tactics	9
Cont'd attempts collect debt not owed	6
Threatened to contact someone or share information improperly	1
Improper contact or sharing of info	1
Electronic communications	1

Where do complaints against Fay Servicing, LLC come from?

Fay Servicing, LLC's own per-state count, not a national baseline.

California

19
Florida

19
New York

18
Virginia

16
Illinois

13
New Jersey

12
Texas

8
Michigan

7

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Fay Servicing, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 168.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 95.37572254335261%.

4 peers

Know your rights before responding to Fay Servicing, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.