What is the most common complaint against Ecmc Group, Inc.?

The most common issue consumers report about Ecmc Group, Inc. is "Attempts to collect debt not owed", specifically "Debt is not mine". This is based on 648 complaints filed with the CFPB.

Are complaints against Ecmc Group, Inc. increasing or decreasing?

Complaints against Ecmc Group, Inc. are falling. The company received 50 complaints in the last 12 months, showing improvement over prior periods.

What is Ecmc Group, Inc.'s reputation grade?

Ecmc Group, Inc. has a reputation grade of D (score: 53.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Ecmc Group, Inc. respond to consumer complaints?

Ecmc Group, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.

In how many states does Ecmc Group, Inc. operate?

Ecmc Group, Inc. has received CFPB complaints from consumers in 48 states, with the most complaints from California (94 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Ecmc Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 48 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

144
Cont'd attempts collect debt not owed

133
Communication tactics

75
False statements or representation

69
Disclosure verification of debt

69
Written notification about debt

50

Data updated September 2026

CFPB complaint disposition

CCDB record ecmc-group-inc Ecmc Group, Inc.

Grade D · 648 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #215 · compose #3726

VOL 648
GRADE D
12MO 50
STATES 48
TIMELY 100%
DISPUTE 21%
ISSUE Attempts to collect debt n…
RANK #215
COMPOSE #3,726

Volume peers

Nearest volume peer: Professional Finance Company, Inc. (646 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Ecmc Group, Inc.'s 648 CFPB complaints sit next to Professional Finance Company, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Ecmc Group, Inc. spreads filings across 48 states - California leads at only 14.5%

Despite a broad state map, Ecmc Group, Inc. still sits volume #215 against composite #3,726 - the two RankMaps diverge by 3,511 places. Corpus placement method.

Most-even geography: Lead state under 15%; California still leads at 14.5% across 48 states
Even monthly load: Peak under 8%; Highest month 2025-01 at 7.6% (13 filings)
Divergent corpus ranks: #215 volume; #3,726 composite; Cleanest-composite ladder is 3,511 places worse than volume

How does Ecmc Group, Inc. compare to its peers?

How does ECMC GROUP, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

ECMC GROUP, INC. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

98%

91%

Consumer-dispute ratelower is better

21%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	144
Cont'd attempts collect debt not owed	133
Communication tactics	75
False statements or representation	69
Disclosure verification of debt	69
Written notification about debt	50
Took or threatened to take negative or legal action	43
Improper contact or sharing of info	30
Taking/threatening an illegal action	27
Threatened to contact someone or share information improperly	7

Where do complaints against Ecmc Group, Inc. come from?

Ecmc Group, Inc.'s own per-state count, not a national baseline.

California

94
Texas

58
Florida

47
New York

43
Indiana

36
Tennessee

36
Georgia

35
Illinois

25

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Ecmc Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 648.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.68652037617555%.

4 peers

Know your rights before responding to Ecmc Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.