State complaint profile

Debt collection complaints in New Mexico

3,541 CFPB complaints filed against 654 debt collectors active in New Mexico.

Complaints
3,541
Collectors
654
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

New Mexico at a glance

New Mexico consumers have filed 3,541 CFPB debt-collection complaints against 654 collectors.

3,541
CFPB complaints filed
654
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in New Mexico

New Mexico filings are dispersed: the top three collectors hold only 11% of 3,541 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from New Mexico residents in this extract is Encore Capital Group Inc. (11% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Most-complained-about collectors in New Mexico

By complaints filed from this state

complaints

What this shows These eight collectors draw the most complaints from New Mexico residents, usually national bureaus and large debt buyers operating in every state.

Source CFPB Consumer Complaint Database

Where New Mexico's 3,541 complaints concentrate

Top-three collectors vs the rest of this state's filings

complaints

What this shows The top three names account for 11% of New Mexico filings in this extract, a state-specific concentration cut, not a national grade curve.

Source CFPB Consumer Complaint Database

Active Debt Collectors

Sorted by most complaints

Encore Capital Group Inc.

D
140 total complaints ↑ rising

Portfolio Recovery Associates, LLC

D
129 total complaints ↑ rising

Transworld Systems Inc

D
119 total complaints → stable

Resurgent Capital Services L.P.

D
115 total complaints ↑ rising

Equifax, Inc.

D
110 total complaints ↑ rising

Experian Information Solutions Inc.

D
102 total complaints ↑ rising

Transunion Intermediate Holdings, Inc.

D
101 total complaints ↑ rising

CL Holdings LLC

C
94 total complaints ↑ rising

Tormey Bewley Corporation

C
55 total complaints ↓ falling

Bank of America, National Association

D
48 total complaints → stable

Citibank, N.a.

D
45 total complaints → stable

Synchrony Financial

D
45 total complaints → stable

CCS Financial Services, Inc.

F
43 total complaints ↑ rising

Capital ONE Financial Corporation

D
41 total complaints → stable

Wells Fargo & Company

D
41 total complaints ↑ rising

Mr. Cooper Group Inc.

F
34 total complaints ↓ falling

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

F
34 total complaints ↑ rising

Bread Financial Holdings, Inc.

C
33 total complaints ↑ rising

National Credit Systems,Inc.

D
33 total complaints ↑ rising

I.C. System, Inc.

C
31 total complaints ↑ rising

National Credit Adjusters, LLC

D
30 total complaints ↑ rising

Kriya Capital, LLC

D
28 total complaints ↑ rising

ERC

D
26 total complaints ↓ falling

Jpmorgan Chase & Co.

D
24 total complaints ↑ rising

Machol & Johannes, LLC

D
23 total complaints ↓ falling

Navient Solutions, LLC.

D
22 total complaints ↓ falling

The Outsource Group, Inc

F
22 total complaints ↓ falling

Caine & Weiner Company, Inc.

D
21 total complaints ↑ rising

Medical Data Systems, Inc.

D
21 total complaints ↓ falling

Afni Inc.

D
19 total complaints ↓ falling

Aargon Agency, Inc.

F
19 total complaints → stable

T.S. Holdings

F
19 total complaints ↑ rising

Ability Recovery Services, LLC

D
18 total complaints ↑ rising

Aldous & Associates, PLLC

D
18 total complaints ↑ rising

HW Holding, Inc

D
18 total complaints → stable

W&A Intermediate Co., LLC

F
18 total complaints ↑ rising

Convergent Resources, Inc.

D
17 total complaints ↓ falling

Diversified Consultants, Inc.

D
17 total complaints ↓ falling

Radius Global Solutions LLC

D
17 total complaints ↑ rising

Conn's, Inc.

D
16 total complaints ↓ falling

Discover Bank

D
16 total complaints ↓ falling

Iqor US Inc

D
16 total complaints ↓ falling

American Express Company

D
15 total complaints ↑ rising

CNG Financial Corporation

D
15 total complaints → stable

Collection Resources, Inc.

C
15 total complaints ↓ falling

Diversified Adjustment Service, Inc.

D
15 total complaints → stable

I.q. Data International, Inc.

D
15 total complaints ↓ falling

ProCollect, Inc.

F
15 total complaints ↑ rising

USCB, Inc.

D
15 total complaints ↓ falling

Commonwealth Financial Systems, Inc.

F
14 total complaints ↓ falling

If a collector is contacting you in New Mexico

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official New Mexico resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read with New Mexico

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a New Mexico Resident

Three parallel channels apply in New Mexico: the CFPB complaint form (powers this dataset), the New Mexico attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.