State complaint profile

Debt collection complaints in District of Columbia

3,445 CFPB complaints filed against 560 debt collectors active in District of Columbia.

Complaints
3,445
Collectors
560
Top collector
Transunion Intermediate Holdings, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

District of Columbia at a glance

District of Columbia consumers have filed 3,445 CFPB debt-collection complaints against 560 collectors.

3,445
CFPB complaints filed
560
collectors active here
#1
most-complained: Transunion Intermediate Holdings, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in District of Columbia

District of Columbia filings are dispersed: the top three collectors hold only 12.7% of 3,445 complaints.

Absolute counts are small, so a single regional collector or a thin national-buyer footprint can swing the ranking. Compare the volume peers below before treating any one name as a statewide pattern.

The collector with the most complaints from District of Columbia residents in this extract is Transunion Intermediate Holdings, Inc. (12.7% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Most-complained-about collectors in District of Columbia

By complaints filed from this state

complaints

What this shows These eight collectors draw the most complaints from District of Columbia residents, usually national bureaus and large debt buyers operating in every state.

Source CFPB Consumer Complaint Database

Where District of Columbia's 3,445 complaints concentrate

Top-three collectors vs the rest of this state's filings

complaints

What this shows The top three names account for 12.7% of District of Columbia filings in this extract, a state-specific concentration cut, not a national grade curve.

Source CFPB Consumer Complaint Database

Active Debt Collectors

Sorted by most complaints

Transunion Intermediate Holdings, Inc.

D
155 total complaints ↑ rising

Experian Information Solutions Inc.

D
141 total complaints ↑ rising

Equifax, Inc.

D
140 total complaints ↑ rising

Transworld Systems Inc

D
123 total complaints → stable

Fair Collections & Outsourcing, Inc.

D
98 total complaints ↑ rising

CL Holdings LLC

C
97 total complaints ↑ rising

Resurgent Capital Services L.P.

D
86 total complaints ↑ rising

Encore Capital Group Inc.

D
76 total complaints ↑ rising

Portfolio Recovery Associates, LLC

D
69 total complaints ↑ rising

I.C. System, Inc.

C
61 total complaints ↑ rising

Capital ONE Financial Corporation

D
54 total complaints → stable

National Credit Systems,Inc.

D
53 total complaints ↑ rising

Southwest Credit Systems, L.P.

D
44 total complaints → stable

Citibank, N.a.

D
43 total complaints → stable

HW Holding, Inc

D
41 total complaints → stable

Navient Solutions, LLC.

D
41 total complaints ↓ falling

Navy Federal Credit Union

D
39 total complaints ↑ rising

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

F
34 total complaints ↑ rising

Aargon Agency, Inc.

F
33 total complaints → stable

Bank of America, National Association

D
33 total complaints → stable

Synchrony Financial

D
31 total complaints → stable

Bread Financial Holdings, Inc.

C
29 total complaints ↑ rising

ERC

D
29 total complaints ↓ falling

Convergent Resources, Inc.

D
27 total complaints ↓ falling

Harris & Harris, Ltd.

D
27 total complaints ↑ rising

Wells Fargo & Company

D
27 total complaints ↑ rising

Jpmorgan Chase & Co.

D
25 total complaints ↑ rising

Sunrise Credit Services, Inc

D
24 total complaints ↑ rising

CCS Financial Services, Inc.

F
23 total complaints ↑ rising

Financial Management Solutions, LLC

D
23 total complaints ↓ falling

American Express Company

D
22 total complaints ↑ rising

NRA Group, LLC

D
22 total complaints ↑ rising

Caine & Weiner Company, Inc.

D
18 total complaints ↑ rising

Source Receivables Management LLC

D
18 total complaints ↑ rising

Diversified Adjustment Service, Inc.

D
17 total complaints → stable

Duncan Solutions, lnc.

D
17 total complaints ↓ falling

Expert Global Solutions, Inc.

D
17 total complaints ↓ falling

Kriya Capital, LLC

D
17 total complaints ↑ rising

Ability Recovery Services, LLC

D
16 total complaints ↑ rising

Diversified Consultants, Inc.

D
16 total complaints ↓ falling

LJ Ross Associates

D
16 total complaints ↑ rising

Ocwen Financial Corporation

D
15 total complaints ↓ falling

American Collections Enterprise, Inc.

D
14 total complaints ↓ falling

Bridgecrest Acceptance Corporation

D
14 total complaints ↑ rising

Credit Acceptance Corporation

D
14 total complaints ↑ rising

Absolute Resolutions Corp.

C
13 total complaints ↑ rising

EOS Holdings, Inc.

D
13 total complaints ↓ falling

ProCollect, Inc.

F
13 total complaints ↑ rising

Security Credit Services, LLC

D
13 total complaints ↑ rising

Westlake Services, LLC

D
13 total complaints ↑ rising

If a collector is contacting you in District of Columbia

Thin filing books still share the national grade curve - verify before treating a local name as unique.

  • Thin state books still share the national grade curve - check the collector's nationwide record, not just this District of Columbia slice. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • With few local filings, peer-state profiles are the fastest context check before escalating. All states

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with District of Columbia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a District of Columbia Resident

With only 3,445 District of Columbia filings in this extract, start at the CFPB complaint form for a public record, then confirm whether the District of Columbia AG or banking regulator offers a state-specific intake - thin books still use the same three-channel pattern. Open the CFPB complaint form.