What is the most common complaint against I.C. System, Inc.?

The most common issue consumers report about I.C. System, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 18,629 complaints filed with the CFPB.

Are complaints against I.C. System, Inc. increasing or decreasing?

Complaints against I.C. System, Inc. are rising. The company received 5,990 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is I.C. System, Inc.'s reputation grade?

I.C. System, Inc. has a reputation grade of C (score: 56.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does I.C. System, Inc. respond to consumer complaints?

I.C. System, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 6% of cases.

In how many states does I.C. System, Inc. operate?

I.C. System, Inc. has received CFPB complaints from consumers in 54 states, with the most complaints from Texas (2,456 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

I.C. System, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 54 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

9,505
Written notification about debt

3,482
Took or threatened to take negative or legal action

1,912
False statements or representation

1,844
Cont'd attempts collect debt not owed

747
Communication tactics

575

Data updated September 2026

CFPB complaint disposition

CCDB record ic-system-inc I.C. System, Inc.

Grade C · 18,629 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #9 · compose #3025

VOL 18,629
GRADE C
12MO 5,990
STATES 54
TIMELY 100%
DISPUTE 6%
ISSUE Attempts to collect debt n…
RANK #9
COMPOSE #3,025

Volume peers

Nearest volume peer: Capital ONE Financial Corporation (17,106 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

I.C. System, Inc.'s 18,629 CFPB complaints sit next to Capital ONE Financial Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

I.C. System, Inc. spreads filings across 54 states - Texas leads at only 13.2%

Despite a broad state map, I.C. System, Inc. still sits volume #9 against composite #3,025 - the two RankMaps diverge by 3,016 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 13.2% across 54 states
Seasonal peak: 2021-08 9.3%; 8–15% band · 4 filings
Divergent corpus ranks: #9 volume; #3,025 composite; Cleanest-composite ladder is 3,016 places worse than volume

How does I.C. System, Inc. compare to its peers?

How does I.C. System, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

I.C. System, Inc. National average

Complaints (last 12 mo)lower is better

5,990

3,932

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-08 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	9,505
Written notification about debt	3,482
Took or threatened to take negative or legal action	1,912
False statements or representation	1,844
Cont'd attempts collect debt not owed	747
Communication tactics	575
Disclosure verification of debt	339
Electronic communications	81
Threatened to contact someone or share information improperly	74
Improper contact or sharing of info	56

Where do complaints against I.C. System, Inc. come from?

I.C. System, Inc.'s own per-state count, not a national baseline.

Texas

2,456
Florida

2,409
Georgia

1,891
California

1,546
North Carolina

873
New York

814
Illinois

802
Ohio

665

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for I.C. System, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 18,629.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.91381963681133%.

4 peers

Know your rights before responding to I.C. System, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.