State complaint profile
Debt collection complaints in Iowa
3,765 CFPB complaints filed against 674 debt collectors active in Iowa.
- Complaints
- 3,765
- Collectors
- 674
- Top collector
- Encore Capital Group Inc.
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
Iowa at a glance
Iowa consumers have filed 3,765 CFPB debt-collection complaints against 674 collectors.
- 3,765
- CFPB complaints filed
- 674
- collectors active here
- #1
- most-complained: Encore Capital Group Inc.
State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.
Insights: Debt Collection in Iowa
Iowa filings are dispersed: the top three collectors hold only 12.5% of 3,765 complaints.
Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.
The collector with the most complaints from Iowa residents in this extract is Encore Capital Group Inc. (12.5% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.
Most-complained-about collectors in Iowa
By complaints filed from this state
- Encore Capital Group Inc.
Encore Capital Group Inc.
175 complaints
- Resurgent Capital Services L.P.
Resurgent Capital Services L.P.
160 complaints
- Portfolio Recovery Associates, LLC
Portfolio Recovery Associates, LLC
134 complaints
- CL Holdings LLC
CL Holdings LLC
119 complaints
- I.C. System, Inc.
I.C. System, Inc.
90 complaints
- CCS Financial Services, Inc.
CCS Financial Services, Inc.
78 complaints
- Capital ONE Financial Corporation
Capital ONE Financial Corporation
74 complaints
- Avadyne Health Holdings, Inc 59
Avadyne Health Holdings, Inc
59 complaints
What this shows These eight collectors draw the most complaints from Iowa residents, usually national bureaus and large debt buyers operating in every state.
Where Iowa's 3,765 complaints concentrate
Top-three collectors vs the rest of this state's filings
- Encore Capital Group I 175
Encore Capital Group Inc.
175 complaints
- Resurgent Capital Serv 160
Resurgent Capital Services L.P.
160 complaints
- Portfolio Recovery Ass 134
Portfolio Recovery Associates, LLC
134 complaints
- All other collectors
Remaining collectors in Iowa
3,296 complaints
What this shows The top three names account for 12.5% of Iowa filings in this extract, a state-specific concentration cut, not a national grade curve.
Active Debt Collectors
Sorted by most complaintsEncore Capital Group Inc.
DResurgent Capital Services L.P.
DPortfolio Recovery Associates, LLC
DCL Holdings LLC
CI.C. System, Inc.
CCCS Financial Services, Inc.
FCapital ONE Financial Corporation
DAvadyne Health Holdings, Inc
CSynchrony Financial
DTransworld Systems Inc
DBread Financial Holdings, Inc.
CHauge Associates, Inc.
CCitibank, N.a.
DEquifax, Inc.
DExperian Information Solutions Inc.
DTransunion Intermediate Holdings, Inc.
DERC
DNational Credit Systems,Inc.
DAbbott Osborn Jacobs PLC
CCaine & Weiner Company, Inc.
DHW Holding, Inc
DKriya Capital, LLC
DThe CBE Group, Inc.
DAutomated Accounts Management Services
CDiversified Adjustment Service, Inc.
DJpmorgan Chase & Co.
DRadius Global Solutions LLC
DCredit Bureau Services of Iowa Inc.
DProCollect, Inc.
FCentral Portfolio Control Inc.
DDiscover Bank
DWells Fargo & Company
DGurstel Law Firm, P.C.
DNCS, Inc
DNational Credit Adjusters, LLC
DBank of America, National Association
DConvergent Resources, Inc.
DBlitt and Gaines, P.C.
DRevco Management, LLC
FAfni Inc.
DNavient Solutions, LLC.
DPhoenix Financial Services LLC
DRowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
FT.S. Holdings
FThe Stark Collection Agency, Inc.
FCavalry Investments, LLC
DCLGF Holdco 1, LLC
FCredit Protection Association, L.P.
DDiversified Consultants, Inc.
DExpert Global Solutions, Inc.
DIf a collector is contacting you in Iowa
Start with the federal complaint record, then verify any state-law question with an official source.
- Check the collector's national record and grade before you respond or pay. Browse rankings
- Demand written debt validation within 30 days of first contact. Validation letter
- Use the CFPB complaint process and check official Iowa resources for state-specific options. Your rights
Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.
Read our methodology - how this data is sourced, computed, and verified.
Read with Iowa
- Encore Capital Group Inc. Leads Iowa complaint volume in this extract
- New Mexico complaint profile Nearest volume peer (3,541 complaints)
- District of Columbia complaint profile Nearest volume peer (3,445 complaints)
- Recent-12-month collector leaderboard Mid-volume states still host national debt buyers with rising filings
- Your rights under the FDCPA Federal rights apply the same way regardless of state filing volume
- Compare collectors side-by-side Check response rates for the agencies contacting Iowa residents
According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.
Filing a Complaint as a Iowa Resident
Three parallel channels apply in Iowa: the CFPB complaint form (powers this dataset), the Iowa attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |