This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 7,686 complaints

Convergent Resources, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 53 states, reputation grade D.

Complaints by issue type

What consumers report about Convergent Resources, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated September 2026

CFPB complaint disposition

CCDB record convergent-resources-inc Convergent Resources, Inc.

Grade D · 7,686 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #22 · compose #3560

  • VOL 7,686
  • GRADE D
  • 12MO 38
  • STATES 53
  • TIMELY 100%
  • DISPUTE 12%
  • ISSUE Attempts to collect debt n…
  • RANK #22
  • COMPOSE #3,560

Nearest volume peer: Bank of America, National Association (7,681 complaints)

HW Holding, Inc7,296Bank of America, National As…7,681Convergent Resources, Inc. (…7,686National Credit Adjusters, L…7,765Wells Fargo & Company7,792
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Convergent Resources, Inc.'s 7,686 CFPB complaints sit next to Bank of America, National Association on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Convergent Resources, Inc. spreads filings across 53 states - Florida leads at only 11.7%

Despite a broad state map, Convergent Resources, Inc. still sits volume #22 against composite #3,560 - the two RankMaps diverge by 3,538 places. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 11.7% across 53 states
Even monthly load
Peak under 8%
Highest month 2025-01 at 7.1% (10 filings)
Divergent corpus ranks
#22 volume
#3,560 composite
Cleanest-composite ladder is 3,538 places worse than volume

How does Convergent Resources, Inc. compare to its peers?

How does Convergent Resources, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Convergent Resources, … National average
Complaints (last 12 mo)lower is better
38
2,111
268
Timely-response ratehigher is better
100%
97%
91%
Consumer-dispute ratelower is better
12%
22%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed 3,386
Written notification about debt 1,310
Cont'd attempts collect debt not owed 1,222
False statements or representation 528
Communication tactics 441
Disclosure verification of debt 392
Took or threatened to take negative or legal action 271
Improper contact or sharing of info 61
Threatened to contact someone or share information improperly 38
Taking/threatening an illegal action 35

Where do complaints against Convergent Resources, Inc. come from?

Convergent Resources, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Convergent Resources, Inc.

Across 53 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Convergent Resources, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Know your rights before responding to Convergent Resources, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.