State complaint profile

Debt collection complaints in District of Columbia

3,445 CFPB complaints filed against 560 debt collectors active in District of Columbia.

Complaints
3,445
Collectors
560
Top collector
Transunion Intermediate Holdings, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

District of Columbia at a glance

District of Columbia consumers have filed 3,445 CFPB debt-collection complaints against 560 collectors.

3,445
CFPB complaints filed
560
collectors active here
#1
most-complained: Transunion Intermediate Holdings, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in District of Columbia

District of Columbia filings are dispersed: the top three collectors hold only 0.6% of 3,445 complaints.

Absolute counts are small, so a single regional collector or a thin national-buyer footprint can swing the ranking. Compare the volume peers below before treating any one name as a statewide pattern.

The collector with the most complaints from District of Columbia residents in this extract is Transunion Intermediate Holdings, Inc. (0.6% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 3

Sorted by most complaints

National Credit Adjusters, LLC

D
7 total complaints ↑ rising

R.A.Rogers, Inc.

C
7 total complaints ↓ falling

Suburban Credit Corporation

D
7 total complaints ↓ falling

AES/Pheaa

D
6 total complaints ↓ falling

AR Resources, Inc.

D
6 total complaints ↓ falling

Barclays Bank Delaware

D
6 total complaints ↑ rising

Commonwealth Financial Systems, Inc.

F
6 total complaints ↓ falling

Continental Services Group, Inc. d/b/a ConServe

C
6 total complaints → stable

Exeter Finance, LLC.

D
6 total complaints ↑ rising

Financial Credit Service, Inc.

D
6 total complaints ↓ falling

First Advantage LNS Inc.

F
6 total complaints ↓ falling

First National Collection Bureau, Inc.

D
6 total complaints ↓ falling

Hyundai Capital America

C
6 total complaints ↑ rising

MRS BPO, LLC

D
6 total complaints → stable

Santander Consumer USA Holdings Inc.

D
6 total complaints ↓ falling

Shellpoint Partners, LLC

D
6 total complaints → stable

Toyota Motor Credit Corporation

D
6 total complaints ↑ rising

The CMI Group, Inc.

D
6 total complaints ↓ falling

Wakefield & Associates, Inc.

F
6 total complaints ↓ falling

Acima Credit, LLC

C
5 total complaints ↑ rising

Afni Inc.

D
5 total complaints ↓ falling

Capio Partners, LLC

C
5 total complaints → stable

Consumer Portfolio Services, Inc.

D
5 total complaints ↑ rising

Eastern Account Systems of Connecticut, Inc.

D
5 total complaints ↑ rising

Eastern Revenue, Inc.

D
5 total complaints → stable

Enhanced Acquisitions, LLC

D
5 total complaints ↓ falling

Goldman Sachs Bank USA

F
5 total complaints ↑ rising

Jim Bottin Enterprises, Inc

D
5 total complaints → stable

M&T Bank Corporation

C
5 total complaints → stable

Nissan Motor Acceptance Company LLC

C
5 total complaints → stable

ONLINE Information Services, Inc.

D
5 total complaints ↑ rising

Omega RMS, LLC

D
5 total complaints ↑ rising

PNC Bank N.A.

D
5 total complaints → stable

Pinnacle Credit Services, LLC

D
5 total complaints ↓ falling

RSI Enterprises, Inc.

D
5 total complaints ↓ falling

Specialized Loan Servicing Holdings LLC

D
5 total complaints ↓ falling

Truist Financial Corporation

F
5 total complaints ↑ rising

Trident Asset Management, L.L.C.

F
5 total complaints ↓ falling

U.s. Bancorp

D
5 total complaints ↓ falling

Velocity Portfolio Group

D
5 total complaints → stable

Williams & Fudge, Inc

D
5 total complaints → stable

Zions Debt Holdings

F
5 total complaints ↑ rising

Asset Management Outsourcing, Inc.

D
4 total complaints ↓ falling

Auto Trakk, LLC

D
4 total complaints ↓ falling

BTH Management

D
4 total complaints ↑ rising

Capital Management Services, LP

D
4 total complaints ↓ falling

Chaplain Financial Services LLC

F
4 total complaints ↓ falling

Colony Brands, Inc.

F
4 total complaints → stable

Delta Management Associates, Inc.

D
4 total complaints ↓ falling

Dynamic Recovery Solutions, LLC

D
4 total complaints ↓ falling

If a collector is contacting you in District of Columbia

Thin filing books still share the national grade curve - verify before treating a local name as unique.

  • Thin state books still share the national grade curve - check the collector's nationwide record, not just this District of Columbia slice. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • With few local filings, peer-state profiles are the fastest context check before escalating. All states

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with District of Columbia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a District of Columbia Resident

With only 3,445 District of Columbia filings in this extract, start at the CFPB complaint form for a public record, then confirm whether the District of Columbia AG or banking regulator offers a state-specific intake - thin books still use the same three-channel pattern. Open the CFPB complaint form.