This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 285 complaints

M&T Bank Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 40 states, reputation grade C.

Complaints by issue type

What consumers report about M&T Bank Corporation

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record m-t-bank-corporation M&T Bank Corporation

Grade C · 285 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #412 · compose #59

  • VOL 285
  • GRADE C
  • 12MO 59
  • STATES 40
  • TIMELY 100%
  • DISPUTE 15%
  • ISSUE Attempts to collect debt n…
  • RANK #412
  • COMPOSE #59

Volume peers

Nearest volume peer: N.A.R., Inc. (285 complaints)

Perfection CollectionPerfection Collection284N.A.R., Inc.N.A.R., Inc.285M&T Bank Corporation (this)M&T Bank Corporation (this)285Receivables Management CorporationReceivables Management Corpo…286Collection Information Bureau, Inc.Collection Information Burea…287
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

M&T Bank Corporation's 285 CFPB complaints sit next to N.A.R., Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 285 complaints break down

Every complaint issue type on record for M&T Bank Corporation, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
56.5/100
M&T Bank Corporation

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
285
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
15%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Steady monthly series

New York is the plurality state for M&T Bank Corporation (20.4%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
New York 20.4%
Mid-band (15–30%) · 40 states with ≥1 filing
Even monthly load
Peak under 8%
Highest month 2026-02 at 6.6% (47 filings)
Corpus ranks
#412 volume
#59 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does M&T Bank Corporation compare to its peers?

How does M&T BANK CORPORATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
M&T BANK CORPORATION National average
Complaints (last 12 mo)lower is better
59
35
268
Timely-response ratehigher is better
100%
92%
91%
Consumer-dispute ratelower is better
15%
14%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy M&T Bank Corporation a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) M&T Bank Corporation vs. 10 similar-volume peers, by response speed and dispute rate M&T Bank CorporationN.A.R., Inc.Receivables Management CorporationPerfection CollectionRemex, Inc.Collection Information Bureau, Inc.Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO BranchWebcollex, LLCCredit Service International CorpJavitch, Block & Rathbone LLCTelerecovery Corporation
Source: CFPB Consumer Complaint Database

M&T Bank Corporation's complaint volume in context

M&T Bank Corporation vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

285 Top 8% higher than 92% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. M&T Bank Corporation 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
86
Took or threatened to take negative or legal action
43
Written notification about debt
41
False statements or representation
40
Communication tactics
29
Cont'd attempts collect debt not owed
19
Disclosure verification of debt
14
Improper contact or sharing of info
7
Taking/threatening an illegal action
4
Threatened to contact someone or share information improperly
2

Where do complaints against M&T Bank Corporation come from?

M&T Bank Corporation's own per-state count, not a national baseline.

Top states by complaints against M&T Bank Corporation

Across 40 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for M&T Bank Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 285.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to M&T Bank Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.