What is the most common complaint against M&T Bank Corporation?

The most common issue consumers report about M&T Bank Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 285 complaints filed with the CFPB.

Are complaints against M&T Bank Corporation increasing or decreasing?

Complaints against M&T Bank Corporation have been stable. The company received 59 complaints in the last 12 months.

What is M&T Bank Corporation's reputation grade?

M&T Bank Corporation has a reputation grade of C (score: 56.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does M&T Bank Corporation respond to consumer complaints?

M&T Bank Corporation has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.

In how many states does M&T Bank Corporation operate?

M&T Bank Corporation has received CFPB complaints from consumers in 40 states, with the most complaints from New York (58 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

M&T Bank Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 40 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

86
Took or threatened to take negative or legal action

43
Written notification about debt

41
False statements or representation

40
Communication tactics

29
Cont'd attempts collect debt not owed

19

Data updated September 2026

CFPB complaint disposition

CCDB record m-t-bank-corporation M&T Bank Corporation

Grade C · 285 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #412 · compose #3071

VOL 285
GRADE C
12MO 59
STATES 40
TIMELY 100%
DISPUTE 15%
ISSUE Attempts to collect debt n…
RANK #412
COMPOSE #3,071

Volume peers

Nearest volume peer: N.A.R., Inc. (285 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

M&T Bank Corporation's 285 CFPB complaints sit next to N.A.R., Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

New York is the plurality state for M&T Bank Corporation (20.4%)

Volume rank #412 and composite rank #3,071 diverge by 2,659 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: New York 20.4%; Mid-band (15–30%) · 40 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2026-02 at 6.6% (47 filings)
Divergent corpus ranks: #412 volume; #3,071 composite; Cleanest-composite ladder is 2,659 places worse than volume

How does M&T Bank Corporation compare to its peers?

How does M&T BANK CORPORATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

M&T BANK CORPORATION National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

92%

91%

Consumer-dispute ratelower is better

15%

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	86
Took or threatened to take negative or legal action	43
Written notification about debt	41
False statements or representation	40
Communication tactics	29
Cont'd attempts collect debt not owed	19
Disclosure verification of debt	14
Improper contact or sharing of info	7
Taking/threatening an illegal action	4
Threatened to contact someone or share information improperly	2

Where do complaints against M&T Bank Corporation come from?

M&T Bank Corporation's own per-state count, not a national baseline.

New York

58
Maryland

36
Georgia

21
Pennsylvania

19
Texas

18
California

17
New Jersey

15
Delaware

14

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for M&T Bank Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 285.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to M&T Bank Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.