State complaint profile

Debt collection complaints in California

112,020 CFPB complaints filed against 2,387 debt collectors active in California.

Complaints
112,020
Collectors
2,387
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

California at a glance

California consumers have filed 112,020 CFPB debt-collection complaints against 2,387 collectors.

112,020
CFPB complaints filed
2,387
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in California

California filings are dispersed: the top three collectors hold only 1% of 112,020 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from California residents in this extract is Portfolio Recovery Associates, LLC (1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 2

Sorted by most complaints

Sequium Asset Solutions, LLC

F
367 total complaints ↑ rising

TrueAccord Corp.

D
360 total complaints ↑ rising

California Business Bureau, Inc.

F
357 total complaints ↓ falling

Ad Astra Recovery Services Inc

D
332 total complaints ↓ falling

Collection Bureau of America Ltd.

F
331 total complaints ↓ falling

EOS Holdings, Inc.

D
325 total complaints ↓ falling

Aldous & Associates, PLLC

D
324 total complaints ↑ rising

Financial Credit Network Inc

D
322 total complaints ↓ falling

Navy Federal Credit Union

D
322 total complaints ↑ rising

Harris & Harris, Ltd.

D
321 total complaints ↑ rising

CURO Intermediate Holdings

D
297 total complaints ↓ falling

Goldman Sachs Bank USA

F
295 total complaints ↑ rising

U.s. Bancorp

D
286 total complaints ↓ falling

Credit Control, LLC

F
282 total complaints ↑ rising

Receivables Performance Management, LLC

D
275 total complaints ↓ falling

MRS BPO, LLC

D
274 total complaints → stable

The Best Service Co.,Inc

D
267 total complaints ↓ falling

The CMI Group, Inc.

D
265 total complaints ↓ falling

HSBC North America Holdings Inc.

D
262 total complaints ↓ falling

Fidelity Capital Holdings, Inc

F
261 total complaints ↓ falling

Designed Receivable Solutions, Inc.

D
260 total complaints ↓ falling

Paypal Holdings, Inc

D
258 total complaints ↓ falling

CNG Financial Corporation

D
257 total complaints → stable

Monterey Financial Services LLC

D
253 total complaints ↑ rising

I.q. Data International, Inc.

D
243 total complaints ↓ falling

Westlake Services, LLC

D
239 total complaints ↑ rising

Collection Consultants of California

F
229 total complaints ↓ falling

Aargon Agency, Inc.

F
228 total complaints → stable

Dynamic Recovery Solutions, LLC

D
223 total complaints ↓ falling

Alliance One, Inc.

D
219 total complaints ↓ falling

OneMain Finance Corporation

F
219 total complaints ↑ rising

NCB Management Services Inc.

D
217 total complaints ↑ rising

Source Receivables Management LLC

D
208 total complaints ↑ rising

Mandarich Law Group, LLP

D
206 total complaints → stable

Oportun Financial Corporation

C
200 total complaints ↑ rising

Toyota Motor Credit Corporation

D
200 total complaints ↑ rising

Credit Corp Solutions Inc.

D
199 total complaints ↑ rising

Sequoia Financial Services

C
199 total complaints ↓ falling

Herbert P. Sears Co., Inc.

C
197 total complaints → stable

Iqor US Inc

D
196 total complaints ↓ falling

Security Credit Services, LLC

D
196 total complaints ↑ rising

V and H Portfolio

D
193 total complaints ↑ rising

Ally Financial Inc.

D
192 total complaints ↑ rising

Ocwen Financial Corporation

D
191 total complaints ↓ falling

Waypoint Resource Group, LLC

F
188 total complaints ↑ rising

Cedars Business Services, LLC

D
185 total complaints ↑ rising

Kelsting Group, Inc.

D
185 total complaints ↓ falling

Cashcall, Inc.

D
184 total complaints ↓ falling

Halsted Financial Services, LLC.

D
182 total complaints ↑ rising

Servicer under contract with Federal Student Aid

F
182 total complaints ↑ rising

If a collector is contacting you in California

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest California names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official California AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with California

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a California Resident

California's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the California attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.