What is the most common complaint against Sequoia Financial Services?

The most common issue consumers report about Sequoia Financial Services is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 305 complaints filed with the CFPB.

Are complaints against Sequoia Financial Services increasing or decreasing?

Complaints against Sequoia Financial Services are falling. The company received 44 complaints in the last 12 months, showing improvement over prior periods.

What is Sequoia Financial Services's reputation grade?

Sequoia Financial Services has a reputation grade of C (score: 58.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sequoia Financial Services respond to consumer complaints?

Sequoia Financial Services has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Sequoia Financial Services operate?

Sequoia Financial Services has received CFPB complaints from consumers in 24 states, with the most complaints from California (199 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Sequoia Financial Services - Debt Collector Complaint Profile

CFPB complaint profile across 24 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

174
Written notification about debt

51
False statements or representation

33
Took or threatened to take negative or legal action

30
Communication tactics

11
Threatened to contact someone or share information improperly

5

Data updated September 2026

CFPB complaint disposition

CCDB record sequoia-financial-services Sequoia Financial Services

Grade C · 305 CFPB filings · 96% timely · lead issue: Attempts to collect debt not owed · vol #392 · compose #2682

VOL 305
GRADE C
12MO 44
STATES 24
TIMELY 96%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #392
COMPOSE #2,682

Volume peers

Nearest volume peer: Quality Asset Recovery LLC (305 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sequoia Financial Services's 305 CFPB complaints sit next to Quality Asset Recovery LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

65.2% of Sequoia Financial Services's CFPB filings land in California

High volume does not equal a clean composite: Sequoia Financial Services is volume #392 but composite #2,682, while California dominates the geography. Corpus placement method.

Dominant state: California 65.2%; 199 of 305 filings · 24 states touched
Seasonal peak: 2025-04 10.7%; 8–15% band · 8 filings
Divergent corpus ranks: #392 volume; #2,682 composite; Cleanest-composite ladder is 2,290 places worse than volume

How does Sequoia Financial Services compare to its peers?

How does Sequoia Financial Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Sequoia Financial Serv… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

96%

99%

91%

Consumer-dispute ratelower is better

15%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	174
Written notification about debt	51
False statements or representation	33
Took or threatened to take negative or legal action	30
Communication tactics	11
Threatened to contact someone or share information improperly	5
Disclosure verification of debt	1

Where do complaints against Sequoia Financial Services come from?

Sequoia Financial Services's own per-state count, not a national baseline.

California

199
Arizona

34
Texas

14
South Carolina

7
Colorado

5
Illinois

5
North Carolina

5
Georgia

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sequoia Financial Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 305.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 95.8477508650519%.

4 peers

Know your rights before responding to Sequoia Financial Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.