This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 382 complaints

The Best Service Co.,Inc - Debt Collector Complaint Profile

CFPB complaint profile across 30 states, reputation grade D.

Complaints by issue type

What consumers report about The Best Service Co.,Inc

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record the-best-service-coinc The Best Service Co.,Inc

Grade D · 382 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #332 · compose #316

  • VOL 382
  • GRADE D
  • 12MO 57
  • STATES 30
  • TIMELY 99%
  • DISPUTE 27%
  • ISSUE Attempts to collect debt n…
  • RANK #332
  • COMPOSE #316

Nearest volume peer: Leafy Financial, LLC (383 complaints)

First National Bank of OmahaFirst National Bank of Omaha377Sentry Recovery and Collections, Inc.Sentry Recovery and Collecti…380The Best Service Co.,Inc (this)The Best Service Co.,Inc (th…382Leafy Financial, LLCLeafy Financial, LLC383American Profit Recovery, Inc., Marlborough, MA BranchAmerican Profit Recovery, In…386
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

The Best Service Co.,Inc's 382 CFPB complaints sit next to Leafy Financial, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 382 complaints break down

Every complaint issue type on record for The Best Service Co.,Inc, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
52.1/100
The Best Service Co.,Inc

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
382
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
27%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

69.9% of The Best Service Co.,Inc's CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 69.9%
267 of 382 filings · 30 states touched
Seasonal peak
2017-07 11.4%
8–15% band · 4 filings
Corpus ranks
#332 volume
#316 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does The Best Service Co.,Inc compare to its peers?

How does The Best Service Co.,Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
The Best Service Co.,Inc National average
Complaints (last 12 mo)lower is better
57
265
268
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
27%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy The Best Service Co.,Inc a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 92%94%96%98%100%102% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) The Best Service Co.,Inc vs. 8 similar-volume peers, by response speed and dispute rate The Best Service Co.,IncSentry Recovery and Collections, Inc.American Profit Recovery, Inc., Marlborough, MA BranchFIRST NATIONAL BANK OF OMAHAFinancial Recovery Services, Inc.Delbert ServicesFinancial Credit Network IncLloyd & McDaniel, PLCMesserli & Kramer P.A.
Source: CFPB Consumer Complaint Database

The Best Service Co.,Inc's complaint volume in context

The Best Service Co.,Inc vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

382 Top 6% higher than 94% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. The Best Service Co.,Inc 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2017-01 2019-12

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
148
Written notification about debt
63
Took or threatened to take negative or legal action
50
False statements or representation
42
Cont'd attempts collect debt not owed
29
Disclosure verification of debt
20
Communication tactics
16
Taking/threatening an illegal action
6
Threatened to contact someone or share information improperly
5
Improper contact or sharing of info
2

Where do complaints against The Best Service Co.,Inc come from?

The Best Service Co.,Inc's own per-state count, not a national baseline.

Top states by complaints against The Best Service Co.,Inc

Across 30 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for The Best Service Co.,Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Know your rights before responding to The Best Service Co.,Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.