This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 196 complaints

Kelsting Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade D.

Complaints by issue type

What consumers report about Kelsting Group, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record kelsting-group-inc Kelsting Group, Inc.

Grade D · 196 CFPB filings · 94% timely · lead issue: Attempts to collect debt not owed

  • VOL 196
  • GRADE D
  • 12MO 25
  • STATES 10
  • TIMELY 94%
  • DISPUTE 27%
  • ISSUE Attempts to collect debt n…
  • RANK #546
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Data and Contact Management Solutions, LLC (196 complaints)

Data and Contact Management Solutions, LLCData and Contact Management …196Progressive Financial Services, Inc.Progressive Financial Servic…196Kelsting Group, Inc. (this)Kelsting Group, Inc. (this)196Arcadia Holdings, LLCArcadia Holdings, LLC197Receivable Solutions, Inc.Receivable Solutions, Inc.197
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Kelsting Group, Inc.'s 196 CFPB complaints sit next to Data and Contact Management Solutions, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 196 complaints break down

Every complaint issue type on record for Kelsting Group, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
51.6/100
Kelsting Group, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
196
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
94%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
27%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

94.4% of Kelsting Group, Inc.'s CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 94.4%
185 of 196 filings · 10 states touched
Spike month
2026-01 16.0%
4 filings that month · spiky (≥15% of series)
Corpus ranks
#546 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Kelsting Group, Inc. compare to its peers?

How does Kelsting Group, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Kelsting Group, Inc. National average
Complaints (last 12 mo)lower is better
25
25
268
Timely-response ratehigher is better
94%
100%
91%
Consumer-dispute ratelower is better
27%
16%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Kelsting Group, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Kelsting Group, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Kelsting Group, Inc.Data and Contact Management Solutions, LLCProgressive Financial Services, Inc.Vital Solutions, Inc.2288984 Ontario Inc.Revenue Assistance Corporation dba Revenue GroupASTA FUNDING INC.Receivable Solutions, Inc.Arcadia Holdings, LLCCredit Bureau Services Association
Source: CFPB Consumer Complaint Database

Kelsting Group, Inc.'s complaint volume in context

Kelsting Group, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

196 Top 10% higher than 90% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). This entry sits in this band. 200–220: 536 collectors (10%). Above this entry. Kelsting Group, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2015-08 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
76
Cont'd attempts collect debt not owed
40
False statements or representation
31
Written notification about debt
23
Disclosure verification of debt
15
Took or threatened to take negative or legal action
7
Communication tactics
2
Electronic communications
1
Taking/threatening an illegal action
1

Where do complaints against Kelsting Group, Inc. come from?

Kelsting Group, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Kelsting Group, Inc.

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Kelsting Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 196.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 93.6842105263158%.

4 peers

Know your rights before responding to Kelsting Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.