State complaint profile

Debt collection complaints in New York

53,744 CFPB complaints filed against 1,598 debt collectors active in New York.

Complaints: 53,744
Collectors: 1,598
Top collector: Transunion Intermediate Holdings, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

New York at a glance

New York consumers have filed 53,744 CFPB debt-collection complaints against 1,598 collectors.

53,744
CFPB complaints filed: 1,598
collectors active here: #1
most-complained: Transunion Intermediate Holdings, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in New York

New York sits near the top of the state complaint ladder at #5 of 56 by absolute CFPB filings (53,744 complaints).

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from New York residents in this extract is Transunion Intermediate Holdings, Inc. (17.5% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Transunion Intermediate Holdings, Inc.

3,274
Portfolio Recovery Associates, LLC

3,164
Experian Information Solutions Inc.

2,942
Encore Capital Group Inc.

2,797
Resurgent Capital Services L.P.

2,648
Equifax, Inc.

2,631
Capital ONE Financial Corporation

1,249
CL Holdings LLC

1,162

What this shows These eight collectors draw the most complaints from New York residents, usually national bureaus and large debt buyers operating in every state.

Transunion Intermediat

3,274
Portfolio Recovery Ass

3,164
Experian Information S

2,942
All other collectors

44,364

What this shows The top three names account for 17.5% of New York filings in this extract, a state-specific concentration cut, not a national grade curve.

Active Debt Collectors

Sorted by most complaints

If a collector is contacting you in New York

High-volume states still start with the federal record, then verify any state-law question with an official source.

Start with the densest New York names on the chart, then open each national record before you respond or pay. Browse rankings
Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
File with the CFPB first (public record + 15-day company reply), then check official New York AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with New York

Transunion Intermediate Holdings, Inc. Leads New York complaint volume in this extract
Illinois complaint profile Nearest volume peer (41,794 complaints)
Pennsylvania complaint profile Nearest volume peer (40,073 complaints)
States by complaint volume New York sits in the dense end of the state ladder
Debt validation letter High filing volume - written validation is the usual first step
Compare collectors side-by-side Check response rates for the agencies contacting New York residents

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a New York Resident

New York's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the New York attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.

Compiled by PlainCollector, Debt Collector Reputation Editorial Process

Publisher	PlainCollector
Sources	the CFPB Consumer Complaint Database

Debt collection complaints in New York

Insights: Debt Collection in New York

Active Debt Collectors

Transunion Intermediate Holdings, Inc.

Portfolio Recovery Associates, LLC

Experian Information Solutions Inc.

Encore Capital Group Inc.

Resurgent Capital Services L.P.

Equifax, Inc.

Capital ONE Financial Corporation

CL Holdings LLC

Citibank, N.a.

Transworld Systems Inc

CCS Financial Services, Inc.

Synchrony Financial

I.C. System, Inc.

Jpmorgan Chase & Co.

Aldous & Associates, PLLC

Bread Financial Holdings, Inc.

ERC

Bank of America, National Association

American Express Company

Caine & Weiner Company, Inc.

Kriya Capital, LLC

Discover Bank

Cavalry Investments, LLC

Sunrise Credit Services, Inc

Convergent Resources, Inc.

National Credit Systems,Inc.

EOS Holdings, Inc.

Barclays Bank Delaware

TD Bank US Holding Company

Wells Fargo & Company

Navient Solutions, LLC.

Selip & Stylianou, LLP

Amsher Collection Services, Inc.

Fair Collections & Outsourcing, Inc.

Spring Oaks Capital, LLC

Radius Global Solutions LLC

NRA Group, LLC

Forster & Garbus LLP

Diversified Consultants, Inc.

Penn Credit Corporation

Collection Bureau of the Hudson Valley, Inc.

Rubin & Rothman, LLC

HSBC North America Holdings Inc.

Source Receivables Management LLC

Southwest Credit Systems, L.P.

Affirm Holdings, Inc

The CBE Group, Inc.

Credit Control, LLC

HW Holding, Inc

Afni Inc.

Read with New York

Filing a Complaint as a New York Resident