State complaint profile

Debt collection complaints in Virginia

27,934 CFPB complaints filed against 1,426 debt collectors active in Virginia.

Complaints
27,934
Collectors
1,426
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Virginia at a glance

Virginia consumers have filed 27,934 CFPB debt-collection complaints against 1,426 collectors.

27,934
CFPB complaints filed
1,426
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Virginia

Virginia filings are dispersed: the top three collectors hold only 0% of 27,934 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Virginia residents in this extract is Equifax, Inc. (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 20

Sorted by most complaints

Atlantic Discount Corporation dba Atlantic Financial Services

A
1 total complaints ↓ falling

Auto Acceptance, LLC

F
1 total complaints ↑ rising

Auto Credit of Virginia Inc.

B
1 total complaints ↑ rising

Axiom Acquisition Ventures, LLC

C
1 total complaints → stable

Bank of NEW York Mellon Corporation, the

D
1 total complaints ↓ falling

Bank of the West

C
1 total complaints ↓ falling

Bankunited, National Association

B
1 total complaints ↓ falling

Bbva Financial Corporation

C
1 total complaints ↓ falling

BCA Financial Services, Inc.

D
1 total complaints ↓ falling

BSI Financial Holdings, Inc.

D
1 total complaints → stable

Bass & Associates, P.C., Attorneys at Law

B
1 total complaints ↓ falling

Bayside Capital Services, LLC

F
1 total complaints ↓ falling

Bell Global Solutions LLC

F
1 total complaints ↓ falling

Benefit Recovery Group, LLC

A
1 total complaints ↑ rising

Blackrock Mitigation Group LLC

F
1 total complaints ↓ falling

Blueshore Recovery

B
1 total complaints ↓ falling

Bridge IT, Inc.

D
1 total complaints ↑ rising

Bright Capital Inc

B
1 total complaints ↑ rising

Broadway Account Services

D
1 total complaints ↓ falling

Brookshaw Management, LLC

B
1 total complaints ↓ falling

Burton Neil & Associates, P.C.

B
1 total complaints ↓ falling

Business Financing Corporation

C
1 total complaints ↑ rising

C & M Associates Group, Inc.

B
1 total complaints ↓ falling

CAC Financial Corp

D
1 total complaints → stable

Cadence Bank

B
1 total complaints ↑ rising

Carvant Financial LLC

B
1 total complaints ↑ rising

CCM Finance LLC

F
1 total complaints ↑ rising

CFAM Financial Services, LLC

F
1 total complaints ↑ rising

CICA Collection Agency, Inc.

C
1 total complaints ↓ falling

CIR, Law Offices

D
1 total complaints ↓ falling

CMCS, Inc. DBA Central Mercantile Collection Services

C
1 total complaints → stable

Collection Associates, Ltd.

C
1 total complaints ↓ falling

Collection Services of Athens, Inc.

F
1 total complaints ↓ falling

Columbia Banking System, Inc.

C
1 total complaints → stable

Commerce Bank

B
1 total complaints ↑ rising

Commercial Services Group, Inc.

D
1 total complaints → stable

Corelogic Inc

C
1 total complaints → stable

Cornerstone Resolution Group, Inc.

C
1 total complaints ↓ falling

Credico. Inc

D
1 total complaints ↓ falling

Credigy USA Corp.

C
1 total complaints ↓ falling

Credit World Services, Inc.

C
1 total complaints ↓ falling

Cade Investments LLC

D
1 total complaints ↓ falling

California Business Bureau, Inc.

F
1 total complaints ↓ falling

Caneel Capital, LLC

D
1 total complaints ↓ falling

Capital Link Management, LLC

F
1 total complaints ↓ falling

Car Credit Finance, LLC

A
1 total complaints ↓ falling

Carter Business Service, Inc.

B
1 total complaints → stable

Cascade CISS Holdings, LLC

D
1 total complaints ↑ rising

Cass & Associates

C
1 total complaints ↓ falling

Castle Credit Co Holdings, LLC, Chicago, IL Branch

C
1 total complaints ↓ falling

If a collector is contacting you in Virginia

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Virginia names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Virginia AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Virginia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Virginia Resident

Virginia's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Virginia attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.