This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 117 complaints

Capital Link Management, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 31 states, reputation grade F.

Complaints by issue type

What consumers report about Capital Link Management, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record capital-link-management-llc Capital Link Management, LLC

Grade F · 117 CFPB filings · 89% timely · lead issue: Communication tactics

  • VOL 117
  • GRADE F
  • 12MO 0
  • STATES 31
  • TIMELY 89%
  • ISSUE Communication tactics
  • RANK #757
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Fig Tech Inc. (117 complaints)

Fig Tech Inc.Fig Tech Inc.117TMX Finance LLCTMX Finance LLC117Wheels Financial Group, LLC.Wheels Financial Group, LLC.117Capital Link Management, LLC (this)Capital Link Management, LLC…117Southern Credit Recovery, Inc.Southern Credit Recovery, In…118
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Capital Link Management, LLC's 117 CFPB complaints sit next to Fig Tech Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 117 complaints break down

Every complaint issue type on record for Capital Link Management, LLC, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
45.5/100
Capital Link Management, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
117
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
89%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Capital Link Management, LLC spreads filings across 31 states - Texas leads at only 12.8%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Texas still leads at 12.8% across 31 states
Even monthly load
Peak under 8%
Highest month 2019-09 at 6.7% (2 filings)
Corpus ranks
#757 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Capital Link Management, LLC compare to its peers?

How does Capital Link Management, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Capital Link Management, LLC National average
Complaints (last 12 mo)lower is better
0
67
268
Timely-response ratehigher is better
89%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Capital Link Management, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Capital Link Management, LLC vs. 8 similar-volume peers, by response speed and dispute rate TMX Finance LLCWHEELS FINANCIAL GROUP, LLC.Southern Credit Recovery, Inc.BALANCED HEALTHCARE RECEIVABLES, LLCMST Financial Services, L.L.C.Rosebud Economic Development CorporationS & S Recovery, Inc.GVA Holdings, LLC
Source: CFPB Consumer Complaint Database

Capital Link Management, LLC's complaint volume in context

Capital Link Management, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

117 Top 14% higher than 86% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). This entry sits in this band. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Capital Link Management, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2019-09 2023-10

Issue Detail Breakdown

Issue Complaints
Communication tactics
49
Threatened to contact someone or share information improperly
27
Attempts to collect debt not owed
20
Written notification about debt
8
Took or threatened to take negative or legal action
7
Electronic communications
4
False statements or representation
2

Where do complaints against Capital Link Management, LLC come from?

Capital Link Management, LLC's own per-state count, not a national baseline.

Top states by complaints against Capital Link Management, LLC

Across 31 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Capital Link Management, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 117.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 88.88888888888889%.

4 peers

Know your rights before responding to Capital Link Management, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.