What is the most common complaint against Collection Associates, Ltd.?

The most common issue consumers report about Collection Associates, Ltd. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 84 complaints filed with the CFPB.

Are complaints against Collection Associates, Ltd. increasing or decreasing?

Complaints against Collection Associates, Ltd. are falling. The company received 13 complaints in the last 12 months, showing improvement over prior periods.

What is Collection Associates, Ltd.'s reputation grade?

Collection Associates, Ltd. has a reputation grade of C (score: 57.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Collection Associates, Ltd. respond to consumer complaints?

Collection Associates, Ltd. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Collection Associates, Ltd. operate?

Collection Associates, Ltd. has received CFPB complaints from consumers in 21 states, with the most complaints from Wisconsin (16 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Collection Associates, Ltd. - Debt Collector Complaint Profile

CFPB complaint profile across 21 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

34
Written notification about debt

18
False statements or representation

12
Communication tactics

8
Took or threatened to take negative or legal action

4
Cont'd attempts collect debt not owed

4

Data updated September 2026

CFPB complaint disposition

CCDB record collection-associates-ltd Collection Associates, Ltd.

Grade C · 84 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #906 · compose #2747

VOL 84
GRADE C
12MO 13
STATES 21
TIMELY 98%
DISPUTE 18%
ISSUE Attempts to collect debt n…
RANK #906
COMPOSE #2,747

Volume peers

Nearest volume peer: ACS Education Services (84 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Associates, Ltd.'s 84 CFPB complaints sit next to ACS Education Services on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Wisconsin is the plurality state for Collection Associates, Ltd. (19.0%)

Volume rank #906 and composite rank #2,747 diverge by 1,841 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Wisconsin 19.0%; Mid-band (15–30%) · 21 states with ≥1 filing
Seasonal peak: 2014-11 12.5%; 8–15% band · 4 filings
Divergent corpus ranks: #906 volume; #2,747 composite; Cleanest-composite ladder is 1,841 places worse than volume

How does Collection Associates, Ltd. compare to its peers?

How does COLLECTION ASSOCIATES, LTD. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

COLLECTION ASSOCIATES,… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

99%

91%

Consumer-dispute ratelower is better

18%

40%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-09 2025-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	34
Written notification about debt	18
False statements or representation	12
Communication tactics	8
Took or threatened to take negative or legal action	4
Cont'd attempts collect debt not owed	4
Disclosure verification of debt	3
Threatened to contact someone or share information improperly	1

Where do complaints against Collection Associates, Ltd. come from?

Collection Associates, Ltd.'s own per-state count, not a national baseline.

Wisconsin

16
Ohio

13
Florida

7
Illinois

7
Missouri

7
Pennsylvania

5
Tennessee

5
Georgia

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Associates, Ltd.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 84.

4 peers

Know your rights before responding to Collection Associates, Ltd.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.