This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 84 complaints

Collection Associates, Ltd. - Debt Collector Complaint Profile

CFPB complaint profile across 21 states, reputation grade C.

Complaints by issue type

What consumers report about Collection Associates, Ltd.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record collection-associates-ltd Collection Associates, Ltd.

Grade C · 84 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed

  • VOL 84
  • GRADE C
  • 12MO 13
  • STATES 21
  • TIMELY 98%
  • DISPUTE 18%
  • ISSUE Attempts to collect debt n…
  • RANK #906
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: ACS Education Services (84 complaints)

ACS Education ServicesACS Education Services84Alexander-Rose Assoc, Inc.Alexander-Rose Assoc, Inc.84Automotive Credit CorporationAutomotive Credit Corporation84Avant Credit CorporationAvant Credit Corporation84Collection Associates, Ltd. (this)Collection Associates, Ltd. …84
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Associates, Ltd.'s 84 CFPB complaints sit next to ACS Education Services on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 84 complaints break down

Every complaint issue type on record for Collection Associates, Ltd., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
57.7/100
Collection Associates, Ltd.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
84
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
18%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Wisconsin is the plurality state for Collection Associates, Ltd. (19.0%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Wisconsin 19.0%
Mid-band (15–30%) · 21 states with ≥1 filing
Seasonal peak
2014-11 12.5%
8–15% band · 4 filings
Corpus ranks
#906 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Collection Associates, Ltd. compare to its peers?

How does COLLECTION ASSOCIATES, LTD. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
COLLECTION ASSOCIATES, LTD. National average
Complaints (last 12 mo)lower is better
13
33
268
Timely-response ratehigher is better
98%
99%
91%
Consumer-dispute ratelower is better
18%
40%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Collection Associates, Ltd. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 60%70%80%90%100%110% 10%20%30%40%50% Timely response rate (%) Dispute rate (%) Collection Associates, Ltd. vs. 10 similar-volume peers, by response speed and dispute rate Collection Associates, Ltd.CIG FINANCIAL LLCLustig, Glaser & Wilson, P.C.Avant Credit CorporationMidstate Collection Solutions, Inc.AUTOMOTIVE CREDIT CORPORATIONRodenburg LLPALEXANDER-ROSE ASSOC, INC.SRA Associates, Inc.ACS Education ServicesStatebridge Company
Source: CFPB Consumer Complaint Database

Collection Associates, Ltd.'s complaint volume in context

Collection Associates, Ltd. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

84 Top 17% higher than 83% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). This entry sits in this band. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Collection Associates, Ltd. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2014-09 2025-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
34
Written notification about debt
18
False statements or representation
12
Communication tactics
8
Took or threatened to take negative or legal action
4
Cont'd attempts collect debt not owed
4
Disclosure verification of debt
3
Threatened to contact someone or share information improperly
1

Where do complaints against Collection Associates, Ltd. come from?

Collection Associates, Ltd.'s own per-state count, not a national baseline.

Top states by complaints against Collection Associates, Ltd.

Across 21 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Associates, Ltd.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 84.

4 peers

Know your rights before responding to Collection Associates, Ltd.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.