What is the most common complaint against CICA Collection Agency, Inc.?

The most common issue consumers report about CICA Collection Agency, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 12 complaints filed with the CFPB.

Are complaints against CICA Collection Agency, Inc. increasing or decreasing?

Complaints against CICA Collection Agency, Inc. are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is CICA Collection Agency, Inc.'s reputation grade?

CICA Collection Agency, Inc. has a reputation grade of C (score: 59.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CICA Collection Agency, Inc. respond to consumer complaints?

CICA Collection Agency, Inc. has a 73% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does CICA Collection Agency, Inc. operate?

CICA Collection Agency, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from Puerto Rico (10 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CICA Collection Agency, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade C.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

4
Attempts to collect debt not owed

2
Written notification about debt

2
Took or threatened to take negative or legal action

1
False statements or representation

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record cica-collection-agency-inc CICA Collection Agency, Inc.

Grade C · 12 CFPB filings · 73% timely · lead issue: Cont'd attempts collect debt not owed · vol #2302 · compose #2487

VOL 12
GRADE C
12MO 2
STATES 3
TIMELY 73%
DISPUTE 17%
ISSUE Cont'd attempts collect de…
RANK #2,302
COMPOSE #2,487

Volume peers

Nearest volume peer: 1803 Capital, LLC (12 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CICA Collection Agency, Inc.'s 12 CFPB complaints sit next to 1803 Capital, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

83.3% of CICA Collection Agency, Inc.'s CFPB filings land in Puerto Rico

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Puerto Rico 83.3%; 10 of 12 filings · 3 states touched
Spike month: 2024-04 100.0%; 1 filings that month · spiky (≥15% of series)
Corpus ranks: #2,302 volume; #2,487 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does CICA Collection Agency, Inc. compare to its peers?

How does CICA Collection Agency, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CICA Collection Agency… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

73%

91%

Consumer-dispute ratelower is better

17%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2024-04

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	4
Attempts to collect debt not owed	2
Written notification about debt	2
Took or threatened to take negative or legal action	1
False statements or representation	1
Communication tactics	1
Improper contact or sharing of info	1

Where do complaints against CICA Collection Agency, Inc. come from?

CICA Collection Agency, Inc.'s own per-state count, not a national baseline.

Puerto Rico

10
Maryland

1
Virginia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CICA Collection Agency, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 12.

4 peers

Know your rights before responding to CICA Collection Agency, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.