What is the most common complaint against Cornerstone Resolution Group, Inc.?

The most common issue consumers report about Cornerstone Resolution Group, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 20 complaints filed with the CFPB.

Are complaints against Cornerstone Resolution Group, Inc. increasing or decreasing?

Complaints against Cornerstone Resolution Group, Inc. are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Cornerstone Resolution Group, Inc.'s reputation grade?

Cornerstone Resolution Group, Inc. has a reputation grade of C (score: 61.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Cornerstone Resolution Group, Inc. respond to consumer complaints?

Cornerstone Resolution Group, Inc. has a 84% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.

In how many states does Cornerstone Resolution Group, Inc. operate?

Cornerstone Resolution Group, Inc. has received CFPB complaints from consumers in 17 states, with the most complaints from California (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Cornerstone Resolution Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade C.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

6
Communication tactics

4
Taking/threatening an illegal action

4
Improper contact or sharing of info

2
Written notification about debt

1
Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record cornerstone-resolution-group-inc Cornerstone Resolution Group, Inc.

Grade C · 20 CFPB filings · 84% timely · lead issue: Cont'd attempts collect debt not owed · vol #1891 · compose #2171

VOL 20
GRADE C
12MO 2
STATES 17
TIMELY 84%
DISPUTE 12%
ISSUE Cont'd attempts collect de…
RANK #1,891
COMPOSE #2,171

Volume peers

Nearest volume peer: Account Control Systems, Inc (20 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Cornerstone Resolution Group, Inc.'s 20 CFPB complaints sit next to Account Control Systems, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for Cornerstone Resolution Group, Inc. (15.0%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state: California 15.0%; Mid-band (15–30%) · 17 states with ≥1 filing
Seasonal peak: 2023-04 10.0%; 8–15% band · 4 filings
Corpus ranks: #1,891 volume; #2,171 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Cornerstone Resolution Group, Inc. compare to its peers?

How does CORNERSTONE RESOLUTION GROUP, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CORNERSTONE RESOLUTION… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

84%

100%

91%

Consumer-dispute ratelower is better

12%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-03 2025-12

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	6
Communication tactics	4
Taking/threatening an illegal action	4
Improper contact or sharing of info	2
Written notification about debt	1
Took or threatened to take negative or legal action	1
False statements or representation	1
Disclosure verification of debt	1

Where do complaints against Cornerstone Resolution Group, Inc. come from?

Cornerstone Resolution Group, Inc.'s own per-state count, not a national baseline.

California

3
Alabama

2
Arizona

1
Arkansas

1
Delaware

1
Florida

1
Georgia

1
Kentucky

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Cornerstone Resolution Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 20.

4 peers

Know your rights before responding to Cornerstone Resolution Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.