What is the most common complaint against Collection Services of Athens, Inc.?

The most common issue consumers report about Collection Services of Athens, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 158 complaints filed with the CFPB.

Are complaints against Collection Services of Athens, Inc. increasing or decreasing?

Complaints against Collection Services of Athens, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Collection Services of Athens, Inc.'s reputation grade?

Collection Services of Athens, Inc. has a reputation grade of F (score: 47.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Collection Services of Athens, Inc. respond to consumer complaints?

Collection Services of Athens, Inc. has a 82% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does Collection Services of Athens, Inc. operate?

Collection Services of Athens, Inc. has received CFPB complaints from consumers in 14 states, with the most complaints from Georgia (132 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Collection Services of Athens, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

67
Written notification about debt

37
Cont'd attempts collect debt not owed

19
Disclosure verification of debt

17
Communication tactics

6
False statements or representation

5

Data updated September 2026

CFPB complaint disposition

CCDB record collection-services-of-athens-inc Collection Services of Athens, Inc.

Grade F · 158 CFPB filings · 82% timely · lead issue: Attempts to collect debt not owed · vol #639 · compose #4374

VOL 158
GRADE F
12MO 0
STATES 14
TIMELY 82%
DISPUTE 29%
ISSUE Attempts to collect debt n…
RANK #639
COMPOSE #4,374

Volume peers

Nearest volume peer: Arnold Scott Harris, P.C. (158 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Services of Athens, Inc.'s 158 CFPB complaints sit next to Arnold Scott Harris, P.C. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

83.5% of Collection Services of Athens, Inc.'s CFPB filings land in Georgia

High volume does not equal a clean composite: Collection Services of Athens, Inc. is volume #639 but composite #4,374, while Georgia dominates the geography. Corpus placement method.

Dominant state: Georgia 83.5%; 132 of 158 filings · 14 states touched
Seasonal peak: 2024-10 8.8%; 8–15% band · 3 filings
Divergent corpus ranks: #639 volume; #4,374 composite; Cleanest-composite ladder is 3,735 places worse than volume

How does Collection Services of Athens, Inc. compare to its peers?

How does COLLECTION SERVICES OF ATHENS, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

COLLECTION SERVICES OF… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

82%

99%

91%

Consumer-dispute ratelower is better

29%

22%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-05 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	67
Written notification about debt	37
Cont'd attempts collect debt not owed	19
Disclosure verification of debt	17
Communication tactics	6
False statements or representation	5
Took or threatened to take negative or legal action	3
Improper contact or sharing of info	3
Threatened to contact someone or share information improperly	1

Where do complaints against Collection Services of Athens, Inc. come from?

Collection Services of Athens, Inc.'s own per-state count, not a national baseline.

Georgia

132
Texas

5
Florida

4
Alabama

2
Louisiana

2
North Carolina

2
Pennsylvania

2
Arizona

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Services of Athens, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 158.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 81.64556962025317%.

4 peers

Know your rights before responding to Collection Services of Athens, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.