What is the most common complaint against Columbia Banking System, Inc.?

The most common issue consumers report about Columbia Banking System, Inc. is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 22 complaints filed with the CFPB.

Are complaints against Columbia Banking System, Inc. increasing or decreasing?

Complaints against Columbia Banking System, Inc. have been stable. The company received 6 complaints in the last 12 months.

What is Columbia Banking System, Inc.'s reputation grade?

Columbia Banking System, Inc. has a reputation grade of C (score: 57.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Columbia Banking System, Inc. respond to consumer complaints?

Columbia Banking System, Inc. has a 100% timely response rate to CFPB complaints.

In how many states does Columbia Banking System, Inc. operate?

Columbia Banking System, Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from California (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Columbia Banking System, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

9
Took or threatened to take negative or legal action

6
False statements or representation

4
Written notification about debt

2
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record columbia-banking-system-inc Columbia Banking System, Inc.

Grade C · 22 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1801 · compose #2882

VOL 22
GRADE C
12MO 6
STATES 12
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #1,801
COMPOSE #2,882

Volume peers

Nearest volume peer: Abrahamsen Ratchford, P.C (22 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Columbia Banking System, Inc.'s 22 CFPB complaints sit next to Abrahamsen Ratchford, P.C on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

California is the plurality state for Columbia Banking System, Inc. (18.2%)

Volume rank #1,801 and composite rank #2,882 diverge by 1,081 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 18.2%; Mid-band (15–30%) · 12 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2023-08 at 7.9% (3 filings)
Divergent corpus ranks: #1,801 volume; #2,882 composite; Cleanest-composite ladder is 1,081 places worse than volume

How does Columbia Banking System, Inc. compare to its peers?

How does COLUMBIA BANKING SYSTEM, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

COLUMBIA BANKING SYSTE… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

95%

91%

Consumer-dispute ratelower is better

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-12 2025-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	9
Took or threatened to take negative or legal action	6
False statements or representation	4
Written notification about debt	2
Communication tactics	1

Where do complaints against Columbia Banking System, Inc. come from?

Columbia Banking System, Inc.'s own per-state count, not a national baseline.

California

4
Florida

3
Oregon

3
Washington

3
New Jersey

2
Colorado

1
Georgia

1
Iowa

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Columbia Banking System, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 22.

4 peers

Know your rights before responding to Columbia Banking System, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.