What is the most common complaint against Commercial Services Group, Inc.?

The most common issue consumers report about Commercial Services Group, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 15 complaints filed with the CFPB.

Are complaints against Commercial Services Group, Inc. increasing or decreasing?

Complaints against Commercial Services Group, Inc. have been stable. The company received 4 complaints in the last 12 months.

What is Commercial Services Group, Inc.'s reputation grade?

Commercial Services Group, Inc. has a reputation grade of D (score: 54.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Commercial Services Group, Inc. respond to consumer complaints?

Commercial Services Group, Inc. has a 87% timely response rate to CFPB complaints.

In how many states does Commercial Services Group, Inc. operate?

Commercial Services Group, Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from Georgia (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Commercial Services Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

8
False statements or representation

3
Written notification about debt

2
Took or threatened to take negative or legal action

2

Data updated September 2026

CFPB complaint disposition

CCDB record commercial-services-group-inc Commercial Services Group, Inc.

Grade D · 15 CFPB filings · 87% timely · lead issue: Attempts to collect debt not owed · vol #2123 · compose #3351

VOL 15
GRADE D
12MO 4
STATES 12
TIMELY 87%
ISSUE Attempts to collect debt n…
RANK #2,123
COMPOSE #3,351

Volume peers

Nearest volume peer: Accounts Advocate Agency (15 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Commercial Services Group, Inc.'s 15 CFPB complaints sit next to Accounts Advocate Agency on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Georgia is the plurality state for Commercial Services Group, Inc. (20.0%)

The 2020-09 spike coincides with a 1,228-place gap between volume rank #2,123 and composite #3,351. Corpus placement method.

Plurality state: Georgia 20.0%; Mid-band (15–30%) · 12 states with ≥1 filing
Spike month: 2020-09 33.3%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,123 volume; #3,351 composite; Cleanest-composite ladder is 1,228 places worse than volume

How does Commercial Services Group, Inc. compare to its peers?

How does COMMERCIAL SERVICES GROUP, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

COMMERCIAL SERVICES GR… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

87%

71%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-09 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	8
False statements or representation	3
Written notification about debt	2
Took or threatened to take negative or legal action	2

Where do complaints against Commercial Services Group, Inc. come from?

Commercial Services Group, Inc.'s own per-state count, not a national baseline.

Georgia

3
Texas

2
Connecticut

1
Illinois

1
Kentucky

1
Michigan

1
Ohio

1
South Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Commercial Services Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 15.

4 peers

Know your rights before responding to Commercial Services Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.