What is the most common complaint against Bank of NEW York Mellon Corporation, the?

The most common issue consumers report about Bank of NEW York Mellon Corporation, the is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 45 complaints filed with the CFPB.

Are complaints against Bank of NEW York Mellon Corporation, the increasing or decreasing?

Complaints against Bank of NEW York Mellon Corporation, the are falling. The company received 5 complaints in the last 12 months, showing improvement over prior periods.

What is Bank of NEW York Mellon Corporation, the's reputation grade?

Bank of NEW York Mellon Corporation, the has a reputation grade of D (score: 51.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Bank of NEW York Mellon Corporation, the respond to consumer complaints?

Bank of NEW York Mellon Corporation, the has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.

In how many states does Bank of NEW York Mellon Corporation, the operate?

Bank of NEW York Mellon Corporation, the has received CFPB complaints from consumers in 22 states, with the most complaints from California (7 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Bank of NEW York Mellon Corporation, the - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

27
Took or threatened to take negative or legal action

10
False statements or representation

4
Communication tactics

2
Written notification about debt

1
Taking/threatening an illegal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record bank-of-new-york-mellon-corporation-the Bank of NEW York Mellon Corporation, the

Grade D · 45 CFPB filings · 96% timely · lead issue: Attempts to collect debt not owed · vol #1264 · compose #3947

VOL 45
GRADE D
12MO 5
STATES 22
TIMELY 96%
DISPUTE 50%
ISSUE Attempts to collect debt n…
RANK #1,264
COMPOSE #3,947

Volume peers

Nearest volume peer: Account Brokers Inc. (45 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Bank of NEW York Mellon Corporation, the's 45 CFPB complaints sit next to Account Brokers Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

California is the plurality state for Bank of NEW York Mellon Corporation, the (15.6%)

Volume rank #1,264 and composite rank #3,947 diverge by 2,683 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 15.6%; Mid-band (15–30%) · 22 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2016-03 at 7.1% (2 filings)
Divergent corpus ranks: #1,264 volume; #3,947 composite; Cleanest-composite ladder is 2,683 places worse than volume

How does Bank of NEW York Mellon Corporation, the compare to its peers?

How does BANK OF NEW YORK MELLON CORPORATION, THE compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

BANK OF NEW YORK MELLO… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

96%

94%

91%

Consumer-dispute ratelower is better

50%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-07 2024-08

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	27
Took or threatened to take negative or legal action	10
False statements or representation	4
Communication tactics	2
Written notification about debt	1
Taking/threatening an illegal action	1

Where do complaints against Bank of NEW York Mellon Corporation, the come from?

Bank of NEW York Mellon Corporation, the's own per-state count, not a national baseline.

California

7
Florida

5
Indiana

4
Georgia

3
New Jersey

3
Pennsylvania

3
Illinois

2
Massachusetts

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Bank of NEW York Mellon Corporation, the: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 45.

4 peers

Know your rights before responding to Bank of NEW York Mellon Corporation, the: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.