State complaint profile

Debt collection complaints in Missouri

16,438 CFPB complaints filed against 1,173 debt collectors active in Missouri.

Complaints
16,438
Collectors
1,173
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Missouri at a glance

Missouri consumers have filed 16,438 CFPB debt-collection complaints against 1,173 collectors.

16,438
CFPB complaints filed
1,173
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Missouri

Missouri filings are dispersed: the top three collectors hold only 1% of 16,438 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Missouri residents in this extract is Equifax, Inc. (1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 2

Sorted by most complaints

Amsher Collection Services, Inc.

D
57 total complaints ↓ falling

Navient Solutions, LLC.

D
57 total complaints ↓ falling

AmeriCollect

D
56 total complaints ↓ falling

Cavalry Investments, LLC

D
55 total complaints → stable

BTH Management

D
54 total complaints ↑ rising

Afni Inc.

D
53 total complaints ↓ falling

Affirm Holdings, Inc

F
53 total complaints ↑ rising

Wells Fargo & Company

D
53 total complaints ↑ rising

Fair Collections & Outsourcing, Inc.

D
52 total complaints ↑ rising

Rent Recovery Solutions

F
50 total complaints ↑ rising

Expert Global Solutions, Inc.

D
49 total complaints ↓ falling

World Acceptance Corporation

D
49 total complaints ↑ rising

Ad Astra Recovery Services Inc

D
46 total complaints ↓ falling

Credit Bureau Systems, Inc., Paducah, KY Branch

D
46 total complaints → stable

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

F
46 total complaints ↑ rising

Sequium Asset Solutions, LLC

F
45 total complaints ↑ rising

Navy Federal Credit Union

D
43 total complaints ↑ rising

Santander Holdings USA, Inc.

F
43 total complaints ↑ rising

Debt Recovery Solutions, LLC

D
42 total complaints → stable

Barclays Bank Delaware

D
41 total complaints ↑ rising

The Outsource Group, Inc

F
41 total complaints ↓ falling

Zions Debt Holdings

F
41 total complaints ↑ rising

American Express Company

D
39 total complaints ↑ rising

Midwestern Health Management INC

B
39 total complaints ↓ falling

OneMain Finance Corporation

F
39 total complaints ↑ rising

Ability Recovery Services, LLC

D
38 total complaints ↑ rising

Central States Recovery, Inc.

C
38 total complaints ↓ falling

Harris & Harris, Ltd.

D
38 total complaints ↑ rising

V and H Portfolio

D
37 total complaints ↑ rising

Firstsource Business Process Services, LLC

D
36 total complaints → stable

MRS BPO, LLC

D
36 total complaints → stable

Ally Financial Inc.

D
35 total complaints ↑ rising

CNG Financial Corporation

D
35 total complaints → stable

Capio Partners, LLC

C
35 total complaints → stable

Credit Control, LLC

F
35 total complaints ↑ rising

Midwest Recovery Systems

F
35 total complaints ↓ falling

Aldous & Associates, PLLC

D
34 total complaints ↑ rising

Credit Acceptance Corporation

D
34 total complaints ↑ rising

Mandarich Law Group, LLP

D
34 total complaints → stable

ProCollect, Inc.

F
34 total complaints ↑ rising

Diversified Adjustment Service, Inc.

D
33 total complaints → stable

NRA Group, LLC

D
33 total complaints ↑ rising

Security Credit Services, LLC

D
33 total complaints ↑ rising

Velocity Portfolio Group

D
33 total complaints → stable

Westlake Services, LLC

D
30 total complaints ↑ rising

HSBC North America Holdings Inc.

D
29 total complaints ↓ falling

Populus Financial Group, Inc. (F/K/A Ace Cash Express)

D
29 total complaints ↓ falling

RSH & Associates, LLC

D
29 total complaints → stable

The CMI Group, Inc.

D
29 total complaints ↓ falling

Community Choice Financial, Inc.

D
28 total complaints ↓ falling

If a collector is contacting you in Missouri

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Missouri names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Missouri AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Missouri

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Missouri Resident

Missouri's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Missouri attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.