State complaint profile

Debt collection complaints in Louisiana

22,643 CFPB complaints filed against 1,120 debt collectors active in Louisiana.

Complaints
22,643
Collectors
1,120
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Louisiana at a glance

Louisiana consumers have filed 22,643 CFPB debt-collection complaints against 1,120 collectors.

22,643
CFPB complaints filed
1,120
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Louisiana

Louisiana filings are dispersed: the top three collectors hold only 1% of 22,643 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Louisiana residents in this extract is Resurgent Capital Services L.P. (1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 2

Sorted by most complaints

Debt Recovery Solutions, LLC

D
81 total complaints → stable

Rent Recovery Solutions

F
78 total complaints ↑ rising

Cavalry Investments, LLC

D
77 total complaints → stable

Franklin Collection Service, Inc.

D
77 total complaints ↓ falling

NRA Group, LLC

D
76 total complaints ↑ rising

CURO Intermediate Holdings

D
75 total complaints ↓ falling

Credit Bureau of the South, Inc.

B
75 total complaints → stable

ONLINE Information Services, Inc.

D
74 total complaints ↑ rising

United Collection Bureau, Inc.

D
74 total complaints → stable

RentDebt Automated Collections, LLC

D
73 total complaints ↑ rising

Capio Partners, LLC

C
72 total complaints → stable

World Acceptance Corporation

D
71 total complaints ↑ rising

Navient Solutions, LLC.

D
70 total complaints ↓ falling

Southwest Credit Systems, L.P.

D
70 total complaints → stable

Affirm Holdings, Inc

F
69 total complaints ↑ rising

Sequium Asset Solutions, LLC

F
69 total complaints ↑ rising

Wells Fargo & Company

D
67 total complaints ↑ rising

Central Portfolio Control Inc.

D
66 total complaints ↑ rising

Enova International, Inc.

D
65 total complaints → stable

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

F
65 total complaints ↑ rising

Source Receivables Management LLC

D
65 total complaints ↑ rising

Conn's, Inc.

D
63 total complaints ↓ falling

Self Financial Inc.

F
63 total complaints ↑ rising

Santander Consumer USA Holdings Inc.

D
62 total complaints ↓ falling

Collection Management Holdings, LLC

F
59 total complaints ↑ rising

Discover Bank

D
59 total complaints ↓ falling

The CMI Group, Inc.

D
59 total complaints ↓ falling

Amsher Collection Services, Inc.

D
58 total complaints ↓ falling

Ad Astra Recovery Services Inc

D
57 total complaints ↓ falling

Santander Holdings USA, Inc.

F
55 total complaints ↑ rising

Consumer Adjustment Company Incorporated

D
53 total complaints → stable

Exeter Finance, LLC.

D
53 total complaints ↑ rising

Phoenix Financial Services LLC

D
53 total complaints ↓ falling

American Express Company

D
51 total complaints ↑ rising

Lockhart, Morris & Montgomery Inc.

D
51 total complaints ↑ rising

Servicer under contract with Federal Student Aid

F
50 total complaints ↑ rising

Ally Financial Inc.

D
49 total complaints ↑ rising

Midwest Recovery Systems

F
49 total complaints ↓ falling

First Credit Services Inc.

D
47 total complaints ↑ rising

FirstPoint Collection Resources

D
45 total complaints → stable

HCFS Healthcare Financial Services of TeamHealth

F
44 total complaints ↓ falling

Velocity Portfolio Group

D
44 total complaints → stable

Credit Corp Solutions Inc.

D
43 total complaints ↑ rising

Security Finance Corp

C
43 total complaints ↑ rising

Kikoff Inc.

F
41 total complaints ↑ rising

The CBE Group, Inc.

D
37 total complaints → stable

Zions Debt Holdings

F
36 total complaints ↑ rising

Berlin-Wheeler, Inc. (Kansas)

C
35 total complaints ↓ falling

MRS BPO, LLC

D
35 total complaints → stable

Diversified Adjustment Service, Inc.

D
34 total complaints → stable

If a collector is contacting you in Louisiana

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Louisiana names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Louisiana AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Louisiana

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Louisiana Resident

Louisiana's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Louisiana attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.