What is the most common complaint against Self Financial Inc.?

The most common issue consumers report about Self Financial Inc. is "Attempts to collect debt not owed", specifically "Threatened or suggested your credit would be damaged". This is based on 2,568 complaints filed with the CFPB.

Are complaints against Self Financial Inc. increasing or decreasing?

Complaints against Self Financial Inc. are rising. The company received 1,595 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Self Financial Inc.'s reputation grade?

Self Financial Inc. has a reputation grade of F (score: 45.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Self Financial Inc. respond to consumer complaints?

Self Financial Inc. has a 99% timely response rate to CFPB complaints.

In how many states does Self Financial Inc. operate?

Self Financial Inc. has received CFPB complaints from consumers in 45 states, with the most complaints from Texas (343 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Self Financial Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 45 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

1,137
Took or threatened to take negative or legal action

820
False statements or representation

311
Written notification about debt

251
Communication tactics

22
Electronic communications

15

Data updated September 2026

CFPB complaint disposition

CCDB record self-financial-inc Self Financial Inc.

Grade F · 2,568 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #62 · compose #4593

VOL 2,568
GRADE F
12MO 1,595
STATES 45
TIMELY 99%
ISSUE Attempts to collect debt n…
RANK #62
COMPOSE #4,593

Volume peers

Nearest volume peer: V and H Portfolio (2,568 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Self Financial Inc.'s 2,568 CFPB complaints sit next to V and H Portfolio on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Self Financial Inc. spreads filings across 45 states - Texas leads at only 13.4%

Despite a broad state map, Self Financial Inc. still sits volume #62 against composite #4,593 - the two RankMaps diverge by 4,531 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 13.4% across 45 states
Seasonal peak: 2026-01 11.1%; 8–15% band · 272 filings
Divergent corpus ranks: #62 volume; #4,593 composite; Cleanest-composite ladder is 4,531 places worse than volume

How does Self Financial Inc. compare to its peers?

How does Self Financial Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Self Financial Inc. National average

Complaints (last 12 mo)lower is better

1,595

1,098

268

Timely-response ratehigher is better

99%

91%

Consumer-dispute ratelower is better

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1,137
Took or threatened to take negative or legal action	820
False statements or representation	311
Written notification about debt	251
Communication tactics	22
Electronic communications	15
Threatened to contact someone or share information improperly	12

Where do complaints against Self Financial Inc. come from?

Self Financial Inc.'s own per-state count, not a national baseline.

Texas

343
Florida

289
Georgia

281
South Carolina

239
California

158
North Carolina

126
Illinois

125
Pennsylvania

97

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Self Financial Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2,568.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.96091044037605%.

4 peers

Know your rights before responding to Self Financial Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.