This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 723 complaints

Security Finance Corp - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade C.

Complaints by issue type

What consumers report about Security Finance Corp

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record security-finance-corp Security Finance Corp

Grade C · 723 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #196 · compose #60

  • VOL 723
  • GRADE C
  • 12MO 289
  • STATES 32
  • TIMELY 98%
  • DISPUTE 9%
  • ISSUE Attempts to collect debt n…
  • RANK #196
  • COMPOSE #60

Volume peers

Nearest volume peer: Mohela (721 complaints)

Choice Recovery, Inc.Choice Recovery, Inc.715MohelaMohela721Security Finance Corp (this)Security Finance Corp (this)723Jon Barry and Associates, Inc.Jon Barry and Associates, In…730CCF Intermediate Holdings LLCCCF Intermediate Holdings LLC735
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Security Finance Corp's 723 CFPB complaints sit next to Mohela on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 723 complaints break down

Every complaint issue type on record for Security Finance Corp, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
56.5/100
Security Finance Corp

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
723
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
9%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Texas is the plurality state for Security Finance Corp (25.6%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Texas 25.6%
Mid-band (15–30%) · 32 states with ≥1 filing
Seasonal peak
2026-01 8.8%
8–15% band · 29 filings
Corpus ranks
#196 volume
#60 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Security Finance Corp compare to its peers?

How does SECURITY FINANCE CORP compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
SECURITY FINANCE CORP National average
Complaints (last 12 mo)lower is better
289
383
268
Timely-response ratehigher is better
98%
77%
91%
Consumer-dispute ratelower is better
9%
39%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Security Finance Corp a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Security Finance Corp vs. 9 similar-volume peers, by response speed and dispute rate Security Finance CorpMOHELAJon Barry and Associates, Inc.Choice Recovery, Inc.The Law Offices of Mitchell D. Bluhm & AssociatesState Collection Service, Inc.Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY BranchMARINER FINANCE, LLCCITIZENS FINANCIAL GROUP, INC.Allied Collection Services, Inc. (Nevada)
Source: CFPB Consumer Complaint Database

Security Finance Corp's complaint volume in context

Security Finance Corp vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

723 Top 4% higher than 96% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Security Finance Corp 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
220
Took or threatened to take negative or legal action
157
Communication tactics
136
Improper contact or sharing of info
56
Written notification about debt
49
False statements or representation
44
Cont'd attempts collect debt not owed
26
Threatened to contact someone or share information improperly
19
Disclosure verification of debt
7
Taking/threatening an illegal action
6

Where do complaints against Security Finance Corp come from?

Security Finance Corp's own per-state count, not a national baseline.

Top states by complaints against Security Finance Corp

Across 32 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Security Finance Corp: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 723.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.44020797227037%.

4 peers

Know your rights before responding to Security Finance Corp: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.