State complaint profile

Debt collection complaints in Kentucky

7,180 CFPB complaints filed against 861 debt collectors active in Kentucky.

Complaints
7,180
Collectors
861
Top collector
GLA Collection Company, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Kentucky at a glance

Kentucky consumers have filed 7,180 CFPB debt-collection complaints against 861 collectors.

7,180
CFPB complaints filed
861
collectors active here
#1
most-complained: GLA Collection Company, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Kentucky

Kentucky filings are dispersed: the top three collectors hold only 1% of 7,180 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Kentucky residents in this extract is GLA Collection Company, Inc. (1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 2

Sorted by most complaints

Servicer under contract with Federal Student Aid

F
25 total complaints ↑ rising

Phoenix Financial Services LLC

D
24 total complaints ↓ falling

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

F
24 total complaints ↑ rising

Fifth Third Financial Corporation

D
23 total complaints → stable

Firstsource Business Process Services, LLC

D
23 total complaints → stable

Afni Inc.

D
22 total complaints ↓ falling

Amsher Collection Services, Inc.

D
22 total complaints ↓ falling

Commonwealth Financial Systems, Inc.

F
22 total complaints ↓ falling

Contract Callers Inc

D
21 total complaints ↑ rising

HSBC North America Holdings Inc.

D
21 total complaints ↓ falling

T.S. Holdings

F
21 total complaints ↑ rising

The CMI Group, Inc.

D
21 total complaints ↓ falling

Credit Control, LLC

F
20 total complaints ↑ rising

Wells Fargo & Company

D
20 total complaints ↑ rising

Ability Recovery Services, LLC

D
19 total complaints ↑ rising

Cavalry Investments, LLC

D
19 total complaints → stable

Choice Recovery, Inc.

D
19 total complaints ↓ falling

Halsted Financial Services, LLC.

D
19 total complaints ↑ rising

Harris & Harris, Ltd.

D
19 total complaints ↑ rising

ProCollect, Inc.

F
19 total complaints ↑ rising

Bank of America, National Association

D
18 total complaints → stable

Credit Protection Association, L.P.

D
18 total complaints ↓ falling

EOS Holdings, Inc.

D
18 total complaints ↓ falling

Key 2 Recovery, Inc.

D
18 total complaints → stable

TD Bank US Holding Company

D
18 total complaints ↑ rising

Diversified Adjustment Service, Inc.

D
17 total complaints → stable

Iqor US Inc

D
17 total complaints ↓ falling

Paypal Holdings, Inc

D
17 total complaints ↓ falling

BTH Management

D
16 total complaints ↑ rising

Ditech Financial LLC

D
16 total complaints ↓ falling

Javitch, Block & Rathbone LLC

D
16 total complaints → stable

Navy Federal Credit Union

D
16 total complaints ↑ rising

Source Receivables Management LLC

D
16 total complaints ↑ rising

Ally Financial Inc.

D
15 total complaints ↑ rising

Eagle Financial Services, Inc.

B
15 total complaints ↑ rising

Fair Collections & Outsourcing, Inc.

D
15 total complaints ↑ rising

Shellpoint Partners, LLC

D
15 total complaints → stable

Debt Recovery Solutions, LLC

D
14 total complaints → stable

Dynamic Recovery Solutions, LLC

D
14 total complaints ↓ falling

Lendmark Financial Services

D
14 total complaints ↑ rising

Lockhart, Morris & Montgomery Inc.

D
14 total complaints ↑ rising

Nelnet, Inc.

D
14 total complaints ↑ rising

PNC Bank N.A.

D
14 total complaints → stable

Receivables Management Partners, LLC

D
14 total complaints ↓ falling

Revenue Recovery Corporation

D
14 total complaints ↓ falling

Security Credit Services, LLC

D
14 total complaints ↑ rising

Westlake Services, LLC

D
14 total complaints ↑ rising

Barclays Bank Delaware

D
13 total complaints ↑ rising

Bull City Financial Solutions, Inc

D
13 total complaints ↑ rising

Capio Partners, LLC

C
13 total complaints → stable

If a collector is contacting you in Kentucky

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Kentucky resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Kentucky

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Kentucky Resident

Three parallel channels apply in Kentucky: the CFPB complaint form (powers this dataset), the Kentucky attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.