State complaint profile

Debt collection complaints in Oregon

6,805 CFPB complaints filed against 873 debt collectors active in Oregon.

Complaints
6,805
Collectors
873
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Oregon at a glance

Oregon consumers have filed 6,805 CFPB debt-collection complaints against 873 collectors.

6,805
CFPB complaints filed
873
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Oregon

Oregon filings are dispersed: the top three collectors hold only 11% of 6,805 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Oregon residents in this extract is Encore Capital Group Inc. (11% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Most-complained-about collectors in Oregon

By complaints filed from this state

complaints

What this shows These eight collectors draw the most complaints from Oregon residents, usually national bureaus and large debt buyers operating in every state.

Source CFPB Consumer Complaint Database

Where Oregon's 6,805 complaints concentrate

Top-three collectors vs the rest of this state's filings

complaints

What this shows The top three names account for 11% of Oregon filings in this extract, a state-specific concentration cut, not a national grade curve.

Source CFPB Consumer Complaint Database

Active Debt Collectors

Sorted by most complaints

Encore Capital Group Inc.

D
271 total complaints ↑ rising

Portfolio Recovery Associates, LLC

D
266 total complaints ↑ rising

Ray Klein, Inc.

D
213 total complaints ↓ falling

CL Holdings LLC

C
192 total complaints ↑ rising

Resurgent Capital Services L.P.

D
168 total complaints ↑ rising

Citibank, N.a.

D
119 total complaints → stable

Experian Information Solutions Inc.

D
111 total complaints ↑ rising

CCS Financial Services, Inc.

F
108 total complaints ↑ rising

Synchrony Financial

D
107 total complaints → stable

Equifax, Inc.

D
104 total complaints ↑ rising

Bonneville Billing and Collections

D
99 total complaints ↑ rising

Transunion Intermediate Holdings, Inc.

D
99 total complaints ↑ rising

Capital ONE Financial Corporation

D
87 total complaints → stable

I.C. System, Inc.

C
87 total complaints ↑ rising

Transworld Systems Inc

D
87 total complaints → stable

Wells Fargo & Company

D
79 total complaints ↑ rising

Convergent Resources, Inc.

D
78 total complaints ↓ falling

ERC

D
77 total complaints ↓ falling

Bread Financial Holdings, Inc.

C
75 total complaints ↑ rising

Southern Oregon Credit Service, Inc.

C
74 total complaints ↓ falling

Kriya Capital, LLC

D
69 total complaints ↑ rising

Navient Solutions, LLC.

D
64 total complaints ↓ falling

Jpmorgan Chase & Co.

D
61 total complaints ↑ rising

Bank of America, National Association

D
59 total complaints → stable

National Credit Systems,Inc.

D
53 total complaints ↑ rising

U.s. Bancorp

D
53 total complaints ↓ falling

Johnson Mark LLC

D
51 total complaints → stable

Afni Inc.

D
46 total complaints ↓ falling

Columbia Collection Service, Inc.

F
45 total complaints ↓ falling

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

F
45 total complaints ↑ rising

Caine & Weiner Company, Inc.

D
42 total complaints ↑ rising

American Express Company

D
41 total complaints ↑ rising

CSO Financial

D
40 total complaints ↓ falling

We Collect Inc

F
39 total complaints ↓ falling

T.S. Holdings

F
38 total complaints ↑ rising

Diversified Consultants, Inc.

D
37 total complaints ↓ falling

Suttell, Hammer & White, P.S

D
36 total complaints → stable

Sequium Asset Solutions, LLC

F
35 total complaints ↑ rising

Sunrise Credit Services, Inc

D
33 total complaints ↑ rising

Cavalry Investments, LLC

D
32 total complaints → stable

Radius Global Solutions LLC

D
32 total complaints ↑ rising

Asset Recovery Group, Inc.

D
31 total complaints ↓ falling

HW Holding, Inc

D
30 total complaints → stable

Harris & Harris, Ltd.

D
30 total complaints ↑ rising

Valley Credit Service, Inc. (OR)

F
30 total complaints ↓ falling

Western Mercantile Agency, Inc

C
30 total complaints ↓ falling

Discover Bank

D
29 total complaints ↓ falling

Gordon, Aylworth & Tami, P.C.

D
29 total complaints → stable

Populus Financial Group, Inc. (F/K/A Ace Cash Express)

D
29 total complaints ↓ falling

Waypoint Resource Group, LLC

F
29 total complaints ↑ rising

If a collector is contacting you in Oregon

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Oregon resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read with Oregon

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Oregon Resident

Three parallel channels apply in Oregon: the CFPB complaint form (powers this dataset), the Oregon attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.